2003 Press Releases

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Press Releases

(14-Jul-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses today announced that more than 100 of its BusinessPartners in the Caribbean and Latin American region will have access to secure, reliable communications through a Virtual Private Network (VPN) supplied by the company. The VPN will help Avaya BusinessPartners throughout the region to lower risk and improve results by leveraging the benefits of the Internet, such as anytime/anywhere access at a reduced cost.Avaya Implements Virtual Private Network for BusinessPartners in the Caribbean and Latin America (16-Jul-2003)

Avaya Inc. (NYSE: AV), a leading global provider of communications networks and services for businesses, today announced that it has appointed Todd Meister as vice president of Global Channel Strategy and U.S. distribution.Avaya Appoints New Vice President of Global Channel Strategy and U.S. Distribution (16-Jul-2003)

Avaya Inc., (NYSE:AV) a leading global supplier of communications networks and services for businesses, reaffirmed its commitment to bring the benefits of convergence to businesses in Mexico by offering a special promotion to upgrade Avaya DEFINITY Servers. This will allow companies to obtain the benefits of an updated DEFINITY call center including voice over IP (Internet Protocol) applications as well as other tools that will provide companies with significant savings on infrastructure-related costs.Avaya Announces Special Offer to Upgrade DEFINITY® Servers to Support Voice over IP Applications (16-Jul-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced five new security gateways that significantly increase the security and simplify the deployment of Internet protocol (IP) telephony applications on converged communications networks. The Avaya Security Gateways, now available, have been designed to optimize the benefits of secure IP communications for branch offices, telecommuters, contact centers and other segments of the distributed enterprise.Avaya Introduces New Line of Gateways that Increase Security of Communications on Converged Enterprise Networks (21-Jul-2003)

Avaya Inc. (NYSE:AV) and HP (NYSE:HPQ) today announced a joint marketing agreement to bring together products for voice and data communications to small and medium-sized businesses (SMBs). Avaya and HP are building a common channel in which to distribute a bundled communications solution. In addition, Avaya has certified and recommends the HP ProLiant ML310, ML330 and DL320 servers as preferred platforms to run Avaya IP Office software.Avaya and HP to Bring Internet Protocol Solutions to Small and Medium-Sized Businesses (22-Jul-2003)

Avaya (NYSE: AV), a leading global provider of communications networks and services for businesses, today announced that a Frost & Sullivan report has placed it first in the Taiwan IP PBX market in 2002 with a 35.3 per cent market share. According to the report, "Asia Pacific Enterprise Telephony Markets", Frost & Sullivan also predicts that Taiwan's IP PBX market will be worth a respectable US$44.7 million and take up 43% of Taiwan's enterprise telephony market in 2006.Avaya Topped Taiwan IP PBX Market Share in 2002 (23-Jul-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications solutions and services for businesses, today announced that Merrill Lynch, one of the world's leading financial management companies, has selected Avaya Internet Protocol (IP) telephony solutions for its three-year-old corporate campus in Hopewell, New Jersey and its new regional headquarters building in Tokyo, Japan. Avaya Global Services will implement the solutions for Merrill Lynch.Merrill Lynch Selects Avaya IP Telephony Solutions for Hopewell, New Jersey and Tokyo, Japan Sites (24-Jul-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today reported third fiscal quarter results in accordance with generally accepted accounting principles (GAAP).Avaya Reports Third Fiscal Quarter Net Income of $8 Million (24-Jul-2003)

G.E.E! Communications, Inc. announced today that it has been certified as a Gold BusinessPartner by Avaya (NYSE:AV), a leading global provider of communication networks and services to businesses. G.E.E! Communications sells Avaya communications systems, in addition to Avaya's network design and implementation services, to businesses nationally.G.E.E! Communications Achieves Gold Certification Status with Avaya (28-Jul-2003)

Avaya Inc. a leading global provider of voice and data networks to businesses and the market leader in structured cabling systems worldwide, today announced that it has been awarded additional contracts to design and install the cabling infrastructure for Guangzhou's New Baiyun International Airport's IT network. The new airport is scheduled to open in June next year.Avaya Wins Again to Cable New Guangzhou US$2.3 Billion Airport (29-Jul-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, today launched an audio conferencing solution with a data collaboration application aimed at businesses in the Asia Pacific, which have conferencing requirements of up to 60 ports.Avaya Launches Cost-effective Solution for Businesses With Conferencing Needs of Up To 60 ports in Asia-Pacific (30-Jul-2003)

MVD Communications today announced that it has been certified as a Platinum BusinessPartner by Avaya (NYSE:AV), a leading global provider of communication networks and services to businesses.MVD Communications Achieves Platinum Certification Status with Avaya (31-Jul-2003)

August

SOURCE, Inc. today announced that it has been named a Platinum BusinessPartner by Avaya Inc., (NYSE:AV) a leading global provider of communications networks and services for businesses.SOURCE Inc. Achieves Platinum Certification Status with Avaya (05-Aug-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications solutions and services for businesses, today announced that it has implemented a new communication system that will facilitate enhanced customer service from LexisNexis Martindale-Hubbell, the leading client development company for the legal profession.LexisNexis Martindale-Hubbell® Uses Avaya Contact Center Solution to Deliver Superior Customer Service (06-Aug-2003)

Avaya (NYSE:AV), a leading global provider of communications networks and services for businesses, today unveiled a new channel programme to extend the reach and breadth of the Avaya Global Services portfolio in Europe, the Middle East and Africa (EMEA). The new programme will mean a greater number of businesses in EMEA can benefit from Avaya's extensive services offerings, either working directly with Avaya or through an enlarged group of approved BusinessPartners throughout the region.Avaya Unveils New Services BusinessPartner Programme in EMEA to Support Evolving Channel Business Opportunities (06-Aug-2003)

When the SARS virus caused the Federation Internationale de Football Association (FIFA) to move the FIFA Women's World Cup 2003 from China to the United States, Avaya Inc. (NYSE: AV), an event sponsor and the Official Convergence Communication Provider for the tournament, suddenly needed to design and build networks for six new venues half a world away, and fast.Countdown to the FIFA Women's World Cup USA 2003: Avaya Hustles to Network Six Stadiums in Six Weeks (11-Aug-2003)

Avaya (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that CAP Ventures, a strategic consulting firm headquartered in Norwell, Mass., has chosen an Avaya IP Office solution to link offices on two continents reducing long distance and teleconferencing costs by up to $30,000 a year and improving the productivity of its business analysts. The solution was provided and installed by Avaya BusinessPartner Strategic Products and Services.CAP Ventures Chooses Avaya IP Office to Reduce Calling and Conferencing Costs for International Sites (12-Aug-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that it has gained the leadership position in both the U.S. and worldwide enterprise Internet protocol (IP) telephony markets. The latest market information on this emerging technology was published by industry analyst firms InfoTech and Synergy Research Group, reflecting the U.S. and worldwide markets, respectively.Avaya Gains IP Telephony Leadership Positions in U.S. and Worldwide Markets (13-Aug-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced the successful installation of its wireless LAN (WLAN) solution at the Strand Hilton Hotel in Helsinki; the base of FIFA operations for the FIFA U-17 World Championship 2003 starting today in Finland.Avaya Wireless Network Installed to Ensure Smooth Kick-off at FIFA U-17 World Championship Team in Helsinki (13-Aug-2003)

Avaya Inc. (NYSE: AV), a global leader in business communications solutions and services, today announced that its new SYSTIMAX® LazrSPEED® 550 Solution guarantees 10GBASE-S (10-Gigabit Ethernet) transmission up to 550-meters. This latest addition to its fiber portfolio, which is the first of its type in the marketplace, maintains Avaya's position as a market-leading supplier of laser optimized multimode optical fiber for use with low cost 850nm laser technology.Avaya Introduces Enhanced Multimode 10Gb/s Fiber Offering (18-Aug-2003)

Avaya (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that the administrative offices of Highline School District, located south of Seattle in Washington State, have chosen an Avaya IP Office to dramatically reduce telephony costs and stay in closer touch with the parents of the 17,000 students it serves.Highline School District Administrative Offices Select Avaya IP Office to Reduce Costs, Improve Communication and Emergency Response (18-Aug-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, today launched a 11-city road show in Asia Pacific to address concerns on reducing cost, growing revenue and lowering risk in the aftermath of economic uncertainties that has affected regional businesses. It will share with its customers three case studies on successful IP implementations in the US and in the region to demonstrate how businesses can benefit from Avaya technology.Avaya Launches 11-city IP Convergence Road Show in Asia Pacific to Address Key Business Concerns on Reducing Cost, Lowering Risk and Growing Revenues (19-Aug-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses today announced that it is sponsoring the 8th Annual Gartner Conference on the Future of IT. The event will be held from August 19 to 21 at the Hotel Gran Meliá WTC, in São Paulo. Directed at decision makers in IT and finance, Gartner's 8th Annual The Economics of IT: Exploiting Technology for Business Advantage will present, real-life case studies and interactive panel discussions during the two day event.Avaya Sponsors 8th Annual Gartner Conference on the Future of IT (19-Aug-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that it has been named 'Top Structured Cabling Vendor of the Year' of India by Voice & Data, the leading convergence communications magazine in India.Avaya Wins India's 'Top Structured Cabling Vendor of the Year' Award (20-Aug-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, today announced the appointment of Marcio Mattos as new managing director for Brazil. In this role, Mattos will lead Avaya's operations in Brazil where he will oversee sales as well as customers and BusinessPartners that will drive the company's growth in the country.Avaya Appoints Marcio Mattos as New Managing Director for Brazil (22-Aug-2003)

Avaya Inc. (NYSE:AV), a leading provider of communications networks and services for businesses today announced the deployment of the first, fully converged Avaya 10GbE (Gigabit Ethernet) network in Southeast Asia.Paperless University? Malaysia Emerges as Southeast Asian Leader in Advanced Communications for Education (22-Aug-2003)

With the opening kick of the FIFA Women's World Cup USA 2003 only four weeks away, Avaya Global Services engineers are scrambling to configure, test and stage the more than 10,000 pounds of network equipment that will support the tournament.Countdown to the FIFA Women's World Cup USA 2003:
Avaya Global Services Network Operations Center Readies Networks for Game-Day Action (25-Aug-2003)

Avaya Inc., (NYSE: AV), a leading global provider of communications networks and services for businesses, today announced that Boehringer Ingelheim, one top 20 pharmaceutical companies in the world, has installed the first SYSTIMAX GigaSPEED XL advanced copper cabling developed in Argentina, to improve the flow of information throughout the company's computer systems.Avaya's SYSTIMAX® Solutions Ensure the Secure Flow of Information for Boehringer Ingelheim (27-Aug-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced the appointment of Cathy Billings Brotherton as Channel Sales Manager, Small Medium Business Solutions (SMBS) South Pacific.New SMBS Channel Sales Manager for Avaya South Pacific (28-Aug-2003)

September

Avaya Inc. (NYSE:AV), a leading provider of communications networks and services for businesses, today announced its participation in IDC's Asia Pacific IP Convergence Conferences 2003.Avaya Participates in IDC's Asia Pacific IP Convergence Conferences 2003 in Korea (02-Sep-2003)

Avaya Inc. (NYSE: AV) and Catalyst Telecom today announced that Catalyst has been certified as an Avaya Certified Learning Partner. The certification establishes Catalyst as the first distributor in the United States to be authorized by Avaya to provide training and certification for Avaya BusinessPartners in converged voice and data communications for small and medium businesses. Avaya is a leading global provider of communications networks and services for businesses. Catalyst Telecom is a value-added distributor of communications solutions including voice, convergence and data equipment.Catalyst Telecom is Named Avaya Certified Learning Partner (02-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that BUPA Australia Health Insurance has chosen a range of Avaya telephony and contact centre solutions for its contact centre located in Melbourne. The A$800,000 deal was sold and will be implemented by Avaya Gold BusinessPartner Touchbase, and will provide increased functionality for staff and faster, more efficient service to customers.Avaya and Touchbase Deliver Contact Centre Solution to BUPA Australia Health Insurance (02-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced the appointment of Sean McCaffery as chief operating officer for the UK and Ireland. McCaffery will be responsible for the management and operation of Avaya's multi-channel strategy. He will report directly to Clive Sawkins, vice-president for Avaya's business in the UK and Ireland.Avaya Appoints McCaffery as Chief Operating Officer for UK and Ireland (03-Sep-2003)

Avaya Inc., a leading global provider of communications networks and services for businesses, announced that it had won the tender for the "12366 Call Centre for Jiangsu Provincial Taxation Bureau" project.Avaya Wins Tender for Jiangsu Provincial Taxation Bureau '12366 Call Centre' Project The First Large-scale CRM/Call Centre Project of its Kind for a Chinese Government Department (08-Sep-2003)

Avaya (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that it is helping Columbia University reduce costs and improve the emergency communication capabilities of two satellite offices in New York City.Avaya Helps Columbia University Improve Emergency Communication Capabilities for New York City Satellite Offices (08-Sep-2003)

Avaya Inc., (NYSE:AV) a leading global provider of communications networks and services for businesses, today said it would make a voluntary contribution of $105 million to its pension plan this month.Avaya To Make $105 Million Voluntary Contribution To Pension Plan (08-Sep-2003)

Avaya Inc., (NYSE:AV) a leading global provider of communications networks and services for businesses, today said it sold 34.5 million shares of newly issued common stock at $10.20 per share, before underwriting discounts, generating gross proceeds of $352 million. J.P. Morgan Securities, Inc. acted as sole book-running manager in connection with the transaction.Avaya Announces Sale of 34.5 Million Shares Of Common Stock (08-Sep-2003)

Avaya Inc. (NYSE: AV), a leading global provider of communications networks and services for business, today announced that Westcon Canada Systems, Inc., a channel provider of networking technology products and a subsidiary of Westcon Group Inc., has been selected to distribute the entire line of Avaya small to medium business solutions, including the award-winning Avaya IP Office solution.Avaya Selects Westcon as Distributor of Small and Medium-Sized Business Solutions in Canada (09-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses and AT Communications, one of the UK's leading independent resellers, today announced the 20,000th implementation of Avaya's INDeX IP converged communication system in Europe, the Middle East, Africa and Asia-Pacific. Avaya's business partner, AT Communications has implemented INDeX IP at the leading UK national food distributor 3663, to improve customer service through faster response to calls and more effective resolution of enquiries. The contract is a landmark in the six year history of the INDeX system which has over 1.4 million users in Europe, the Middle East and Africa and Asia-Pacific.20,000th Avaya INDeX Converged Communication System Implemented by AT Communications (09-Sep-2003)

Avaya Inc. (NYSE:AV) this week passed a major milestone in the countdown to the Federation Internationale de Football Association (FIFA) Women's World Cup 2003 when the network for the tournament's Long Beach, Calif., headquarters went "live."Countdown to the FIFA Women's World Cup USA 2003:
Tournament's California Nerve Center Goes 'Live' (10-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that Swan Hill Rural City Council has implemented an Avaya IP telephony network across six of its locations in Victoria to improve delivery of services to residents.Swan Hill Rural City Council Deploys Avaya IP Network (10-Sep-2003)

Avaya Inc. (NYSE:AV), a leading provider of communications networks and services for businesses, today announced the installation of a wireless communication network for residents on the Winslade Estate in New Cross Gate, Lewisham, south-east London. The network, which was designed and installed by Avaya's business partner, Echo Communications, allows residents to access council services online in their homes or wherever they are on the Estate. Also, Lewisham Council will provide Estate residents with high-speed free, unlimited access to e-mail and the Internet.Avaya Helps to Foster Community Relations on Lewisham Estate (11-Sep-2003)

Avaya Inc., a leading global provider of communications networks and services for businesses, today said it is changing its pension plan for U.S. salaried employees as part of broader changes to its compensation and benefits program.Avaya to Change Pension Plan for U.S. Salaried Employees (12-Sep-2003)

Avaya Inc. (NYSE: AV), a leading global provider of communications networks and services for business, today announced that Totten Sims Hubicki Associates (TSH), a multi-disciplinary consulting engineering company, has implemented Avaya MultiVantage Communications Applications1 at its Whitby, Ontario headquarters. As part of Avaya Enterprise Connect Solutions, the new communications applications links two key TSH offices, allowing them to improve client service and workforce collaboration. In addition, the solutions protect TSH's investments in previous communications technology and support the company's expansion plans with a low total cost of ownership over the long term.Totten Sims Hubicki Associates Improve Client Service With Avaya MultiVantage Communications Applications (15-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that the University of South Florida has upgraded its communications network with the latest in Internet Protocol (IP) telephony solutions. The new converged network is enhancing services and lowering operational costs for university faculty, staff and over 40,000 students.University of South Florida, One of the Nation's Largest Universities, Receives Converged Network Upgrade from Avaya (16-Sep-2003)

Avaya did it. In only weeks the company designed and fielded the networks required to support the opening games of the Federation Internationale de Football Association (FIFA) Women's World Cup 2003 - set to begin on September 20.Countdown to the FIFA Women's World Cup USA 2003:
"All Systems Go" as Avaya Fields Networks in Record Time (17-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, has been listed in the leaders quadrant for enterprise telephony vendors in North America by the research and advisory firm Gartner, Inc. The report: North America Magic Quadrant for North America Enterprise Telephony 2003 is available at: www.avaya.comAnalyst Report Lists Avaya In Leaders Quadrant in Enterprise Telephony (17-Sep-2003)

Avaya (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that New York City's Pearl Theatre is dramatically improving the service its box office delivers to theater-goers with its new advanced communication system from Avaya.New York City's Pearl Theatre Delivers Faster Box Office Service with Its New Advanced Communication System from Avaya (22-Sep-2003)

Business communications specialist Call Centre Technology (CCT) and Avaya Inc (NYSE: AV), a leading global provider of communications networks and services for businesses, have today announced a £1.6 million contract win with UK directory assistance market leader The Number 118 118 (owned by InfoNXX, the world's largest directory services provider).118 118 Dials CCT for £1.6 million Avaya Contact Centre System (23-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, has announced that its Gold BusinessPartner Newtel Essence has recently completed the installation of a virtual Avaya IP communications network to the Dutch trade union, De Unie.Dutch Trade Union De Unie Opts for Converged Communications with Avaya IP Telephony System (23-Sep-2003)

Mountain West Telecom today announced that it has been certified as a Gold BusinessPartner by Avaya (NYSE:AV), a leading global provider of communication networks and services to businesses.Mountain West Telecom Achieves Gold Certification Status with Avaya (24-Sep-2003)

Cass Business Telecommunications Systems today announced that it has been certified as a Gold BusinessPartner by Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services to businesses. Cass sells Avaya communications systems, design and implementation services to businesses across the U.S.Cass Business Telecommunications Systems Achieves Gold Certification Status with Avaya (25-Sep-2003)

With the Federation Internationale de Football Association (FIFA) Women's World Cup 2003 now underway, one of the tournament's hardest working teams won't be taking the field.Countdown to the FIFA Women's World Cup USA 2003:
Around-the-Clock Remote Monitoring Keeps Networks Humming and Fans Informed (25-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, has announced the appointment of Lars-Ole Hansen as regional president for Europe, Middle East and Africa (EMEA). He is based in Avaya's EMEA headquarters in Waterloo, Belgium and reports to Mike Thurk, group vice president, Enterprise Communications Group (ECG).Avaya Appoints Lars-Ole Hansen as Regional President, Europe, Middle East & Africa (25-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for business, today announced an agreement with VISTA Information Technologies Inc. (VISTA), a leading provider of enterprise customer interaction solutions, to acquire VISTA's Professional Services and Managed Services business units and purchase selected service delivery technology assets. These acquisitions will enhance Avaya Global Services' delivery of end-to-end design, implementation and management services for converged, multi-vendor networks. Financial terms of the agreement were not disclosed and completion of the transaction is subject to customary conditions.Avaya to Purchase Assets from VISTA (25-Sep-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, has announced the appointment of Roland Richter as vice president for Northern Europe, Enterprise Communications Group (ECG).Avaya Appoints Roland Richter as Vice President for Northern Europe (29-Sep-2003)

October

Avaya Inc. (NYSE:AV), a leading provider of communications networks and services for businesses, today announced the launch of a new online forum to help organizations develop strategies for growing revenues in a rapidly changing global environment. Entitled "Reach > Greater Revenue," this is the third in a series of Avaya online forums designed to help businesses use communications to reduce costs, increase security and grow revenues.Avaya Online Forum Helps Businesses Grow Revenues (01-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for business, today announced it has completed the acquisition of service delivery technologies and two business units from VISTA Information Technologies Inc. The acquisitions enhance Avaya Global Services' delivery of end-to-end design, implementation and management services for converged, multi-vendor networks and advanced multimedia contact centers. Financial terms of the agreement were not disclosed.Avaya Completes Acquisition of VISTA Assets (02-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that it has appointed Eileen Rudden, vice president, Enterprise Communications Applications Division. Rudden will further advance the company's global leadership in IP telephony, and its strategic emphasis on software communications applications.Avaya Appoints Eileen Rudden Vice President, Enterprise Communications Applications Division (06-Oct-2003)

Against the backdrop of the FIFA Women's World Cup 2003, Avaya Inc. (NYSE:AV) and Women In Technology (WIT) teamed to give a group of young women attending Thomas Jefferson High School for Science and Technology (TJHSST) a behind-the-scenes look at the technology of the FIFA Women's World Cup.Avaya Hosts High School Girls for Behind-the-Scenes Look at the Communications Technology of the FIFA Women's World Cup 2003 USA (06-Oct-2003)

Avaya Inc. (NYSE: AV), a leading global provider of communications networks and services to businesses, today invited investors and others to listen to its quarterly earnings conference call to be broadcast live over the Internet on Tuesday, Oct. 21, 2003, at 5:00 p.m. EDT.Avaya Inc. to Host Webcast on Fourth Fiscal Quarter 2003 Earnings (06-Oct-2003)

Avaya, Inc. (NASDAQ: AV), Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that Matrix Technologies, Inc. has been recognized as an Avaya Platinum BusinessPartner.Matrix Technologies Achieves Platinum Certification Status With Avaya (07-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications solutions and services for businesses, today announced that its Internet protocol (IP)-enabled communication software, switches and speech self service solutions are helping Cook County, Ill., and its public hospitals significantly reduce costs and improve productivity. The initiatives are valued at $7 million.Communications Solutions from Avaya Help Cook County and its Public Hospitals to Reduce Costs and Improve Productivity (07-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced the availability of Avaya Active Telephony, a Computer Telephony Integration (CTI) software solution that allows companies to add CTI to their call centers quickly and easily.Avaya Announces Availability of Active Telephony in Brazil (07-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that it is working with enterprise business solution provider I.B.I.S., Inc. to implement an applications suite that integrates Microsoft Business Solutions CRM (Microsoft CRM) with the Avaya IP Office to small and medium businesses worldwide.Avaya Working with Top Microsoft® Partner to Provide Integrated IP Customer Care Solution to Small and Medium Businesses (08-Oct-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, has announced the launch of the Indosat Mega Media (IndosatM2) Contact Center, the first Avaya Multimedia Contact Center of its kind in Indonesia. PT Indosat is one of the largest telecommunication operators in the country.Indonesia's First Multimedia Convergence Contact Center Launched by PT Indosat with Avaya Technology (09-Oct-2003)

Avaya Inc (NYSE: AV), a leading global provider of communications networks and services for businesses, today announced that npower has signed a multi-million pound, five year framework agreement, making Avaya its de facto standard for contact centre technology and services. npower, one of the UK's top three energy suppliers, is standardising on Avaya contact centre technology across all sites to support its 6.5 million customers in the UK. Also, the company is implementing an IP telephony trial at its Gateshead contact centre to increase productivity and reduce costs with the aim of rolling out the technology to other sites in the future.npower Energises with IP Telephony and Contact Centres to Differentiate its Customer Service (15-Oct-2003)

Avaya, a leading global provider of communications networks and services for business, today announced the new SYSTIMAX® InstaPATCH System. This new system features a high-density, factory terminated and tested, modular fiber connectivity solution that allows installers to simply and quickly connect system components together.New Avaya SYSTIMAX® InstaPATCH System Connects Datacenters in an Instant (15-Oct-2003)

Avaya Japan Ltd. (hereinafter referred to as Avaya Japan, headquartered in Minato-ku, Tokyo, president Masayasu Uno), a subsidiary of Avaya Inc., a leading global provider of communications networks and services for businesses, has announced that @NetHome (headquartered in Meguro-ku, Tokyo, president Sadahiko Hirose), a leading provider of broadband Internet services, implemented Avaya's IP telephony solution for its network infrastructure.@NetHome Implements Avaya's IP Telephony (15-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses today announced that it will present seminars in Mexico City and Monterrey that will provide attendees with information on how communications solutions can improve customer loyalty and retention and drive business results.Avaya to Host Seminars on Communications Solutions that Help Companies Create Customer Loyalty (17-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced the Avaya Customer Interaction Suite, a suite of contact center solutions featuring new and advanced capabilities that deliver personalized customer service across any communications channel, help contact centers manage compliance with U.S. state and national "Do Not Call" registries, and improve the scalability of self-service. Given the numerous obligations imposed in Europe concerning the processing of personal data, and the need to comply with consumer legislation, such as the distance selling directive, the features contained in Avaya's Customer Interaction Suite may also be useful to European organisations in complying with potential European legislation.New Avaya Solutions Extend Predictive Routing to Web-based Customer Interaction, Helps Contact Centers Manage Compliance with U.S. Federal "Do Not Call" Registry and Potential European Legislation (21-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, and an official partner of the 2006 FIFA World Cup, today announced that Avaya voice and data converged infrastructure and applications are being installed at the Cologne stadium (RheinEnergie Stadion) in Germany. The deal was completed in partnership with Deutsche Telekom T-Com, and the Avaya system is being provided to the customer by Deutsche Telecom subsidiary and Avaya Silver BusinessPartner, Deutsche Telekom Network, Projects & Services GmbH. The stadium is one of the 12 venues for the next FIFA World Cup being held in Germany in 2006.Avaya Converged Solutions Score for New Cologne Stadium Network in Preparation for 2006 FIFA World Cup Germany (21-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that it has won a contract with Mobistar, Belgium's second largest mobile network operator and part of France Telecom Group. Mobistar will utilise Avaya's MultiVantage Communication Applications based solution to IP-enable its contact centres and locations across a total of eight Mobistar sites in Belgium including Brussels, Gent and Charleroi.Leading Belgian Mobile Operator Mobistar Chooses Avaya to upgrade communications network to IP Telephony (21-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced an agreement to provide Grupo Santander, Spain's largest financial service group, with a converged communications network to support Santander's new financial campus, being described as one of the biggest in the world. The contract will be managed by AUNA, the global systems integrator.Avaya IP Solutions to Network One of World's Largest Financial Campuses (21-Oct-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, reinforced its commitment to the channel today at its Avaya Forum* in Barcelona for over 400 customers and business partners. Building on existing success, Avaya announced the evolution of its enhanced Business Partner Programme. The programme will strengthen and drive Avaya's business partners to develop applications and services with which to build further the market for convergence. Enhancements to the certification system actively encourage business partners to improve their skills across the broad area required to design, deploy, service and support converged voice and data networks. The programme is effective from January 2004.Avaya Invests Over 3% of Channel Revenues in Enhanced Convergence-focussed Business Partner Programme in Europe, the Middle East & Africa (21-Oct-2003)

Avaya Inc., (NYSE:AV) a leading global provider of communications networks and services for businesses, today reported fourth fiscal quarter net income of $66 million or earnings of 15 cents per diluted share for the fourth fiscal quarter ended Sept. 30, 2003.Avaya's Fourth Fiscal Quarter Revenue Increases 4 Percent Sequentially From Third Fiscal Quarter (21-Oct-2003)

When the FIFA Women's World Cup USA 2003 drew to a close on October 12, the Avaya Global Services team breathed a collective sigh of relief. Network engineers and technicians from around the U.S. had navigated a seemingly insurmountable series of obstacles to help the Federation International de Football Association (FIFA) successfully field the tournament.FIFA Women's World Cup USA 2003: Mission Accomplished (23-Oct-2003)

Avaya Inc (NYSE: AV), a leading global provider of communications networks and services for businesses, today announced the appointments of five executives in Brazil as part of a new sales structure created to expand the company's reach throughout the country and increase focus on Business Partners.Avaya Adds Knowledge and Experience With New Appointments in Brazil (24-Oct-2003)

Avaya Inc., (NYSE: AV), a leading global provider of communications networks and services for businesses, today announced plans to incorporate an automated Main Distribution Frame enhancement, the Telcordia OSMINE Services Process, in its netSet Remote Provisioning System for Avaya Connectivity Solutions. When completed, the OSMINE software will provide an interface for netSet to the Telcordia FOMS (Frame Operations Management System). The FOMS software establishes a link to a company's Order Entry systems.Avaya Plans Integration Of Telcordia OSMINE Services Process (24-Oct-2003)

Avaya Inc. (NYSE: AV), a leading global provider of communications solutions and services for businesses, today said it has agreed to sell its Connectivity Solutions business to CommScope, Inc. (NYSE: CTV), a leader in the design and manufacture of high-performance broadband communication cables.Avaya Agrees to Sell Connectivity Solutions Business to CommScope (27-Oct-2003)

Avaya, Inc. (NYSE:AV), a leading global supplier of communications networks and services to businesses, today announced that Microsoft Mexico has successfully implemented Avaya Unified Messenger® solutions that have improved employee productivity and helped the company reach its business objectives.Microsoft Mexico Improves Internal Productivity with Avaya Solutions (28-Oct-2003)

Avaya Inc (NYSE: AV), a leading global provider of communications networks and services for businesses, today announced that it is a headline sponsor of this year's CBI national conference. The conference, which includes speakers such as: the Rt Hon Patricia Hewitt, Secretary of State for Trade and Industry; John Snow, the US Treasury Secretary; and Dr P Supachai, Director General of the World Trade Organisation is the country's leading business and government event. Last year over 1,000 delegates and visitors from large and small organisations across the country attended the conference and exhibition. Avaya believes the conference will allow it to target over 850 prospective customers.Avaya Sponsors 2003 CBI National Conference (28-Oct-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, today announced the appointment of Randel Cohn as the new Avaya Global Services Leader for Global System Integrators (GSI) programs in Asia Pacific, including Japan. He is based in Singapore, Avaya's regional headquarters.Avaya Global Services Appoints Randel Cohn as Dedicated Leader for Global System Integrators in Asia Pacific and Japan (29-Oct-2003)

Avaya Inc. (NYSE: AV), a leading global provider of communications networks and services for business, today announced that it has appointed Mario Belanger as President of Canadian Operations. Belanger will be responsible for directing Avaya Canada's sales and operations, and providing strategic direction to expand the company's leadership and market share in Canada.Avaya Appoints Mario Belanger as President of Canadian Operations (29-Oct-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications solutions and services for businesses, today announced an agreement with NorthWestern Corporation (NYSE:NOR) to acquire substantially all of the assets of Expanets, the nation's largest provider of converged communications for mid-sized businesses. The acquisition will allow Avaya to continue providing quality sales and service support for Expanet's customers' and grow its small and mid-sized business.Avaya to Purchase Expanets from Northwestern Corporation (30-Oct-2003)

Avaya (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that it has supplied Banco Crédito Inversiones (BCI), one of the leading banks in Chile, with a contact center solution that has enabled the bank to improve customer service while reducing costs and increasing productivity. BCI's contact center can now handle more than 70,000 calls a day, resolve customer problems, and offer timely, personalized service.BCI Enhances Customer Service and Reduces Costs with Avaya Solution (31-Oct-2003)

November

At EDUCAUSE 2003 in Anaheim, Calif., Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, governmental and educational institutions, will depict a colorful college landscape, including an administration building, dorm, classroom and an emergency/disaster recovery site that employ Avaya's converged voice and data solutions.Avaya Showcases Secure Converged Communications for Higher Education (03-Nov-2003)

Avaya Inc. (NYSE: AV) and Extreme Networks Inc. (NASDAQ: EXTR) have entered into a multiyear, multimillion-dollar strategic alliance to jointly develop and market converged communications solutions. Avaya will also resell Extreme Networks' data networking products and will provide comprehensive planning, design, implementation and management services support through Avaya Global Services. This relationship will provide businesses around the world with one of the broadest arrays of converged technologies and services in the industry and will provide them to customers through a single relationship.Avaya and Extreme Networks Form Comprehensive Strategic Alliance (04-Nov-2003)

Avaya Inc. (NYSE: AV), a leading global provider of communications solutions and services for businesses, today announced two new solutions that enable people with sensory impairments to access advanced business communications over converged, Internet Protocol (IP) telephony networks. Both solutions will be demonstrated during IDEAS, the Interagency Disability Educational Awareness Showcase scheduled for today and tomorrow at the new Washington Convention Center (Booth #405).New Avaya Solutions Provide Access to Converged Business Communications for People with Sensory Impairments (05-Nov-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, today announced that Novell will implement an Avaya IP telephony solution at its new headquarters in Sydney. Novell, a global net business solutions provider, will benefit from increased flexibility, greater employee productivity, lower costs and simplified network administration with the new converged voice and data network. Avaya Gold BusinessPartner, NSC Group will implement the solution and manage the integration with the company's existing Avaya Wireless LAN.Novell Chooses Converged Voice and Data Network from Avaya and NSC Group for new Sydney Headquarters (11-Nov-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, recently announced that it has won the tender for the "Construction of IP Telephony System and Call Center for Industrial Bank Co. Ltd." project.Avaya Wins Industrial Bank Integrated Call Center Tender (12-Nov-2003)

Avaya Inc. (NYSE: AV), a leading global provider of communications networks and services for businesses, today said the University of Memphis, which is seeking to become one of the nation's leading research and technology transfer facilities, has upgraded its communications network to use the latest in wireless technology from Avaya. Avaya's technology allows students and faculty untethered freedom to move about the 1,160-acre campus in classrooms, the library, or in dorms while using laptops, personal digital assistants (PDAs) or other devices to connect to the Internet or the University's intranet.Look Students No Wires As University of Memphis Uses Avaya's Wireless Solution To Improve Communications Mobility (18-Nov-2003)

Avaya Korea Ltd., the Korean subsidiary of Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, takes further steps in the IP convergence network business.Avaya Korea Gears Up for IP Convergence Network Business (19-Nov-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, today announced that 2UE, one of Sydney's largest talk-back (talk-show) radio stations, has selected Avaya to help provide a unique caller management system that smooths on-air telephony management processes for talk-back heavy programs such as 2UE's Breakfast, Morning and Drive shows.Radio Station 2UE Selects Avaya IP Telephony Solution to Increase Caller Details and Functionality of On-air Production Process (20-Nov-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications solutions and services for businesses, today announced it has completed the acquisition of substantially all of the assets of Expanets, the nation's largest provider of converged communications for mid-sized businesses, from NorthWestern Corporation. Expanets is also one of the largest resellers of Avaya's products in the United States. The acquisition will allow Avaya to continue providing quality sales and service support for Expanets' customers' and grow its small and mid-sized business.Avaya Completes Purchase of Expanets from Northwestern Corporation (26-Nov-2003)

December

Avaya Japan Ltd. (headquartered in Minato-ku, Tokyo, president Mark Uno), a subsidiary of Avaya Inc., a leading global provider of communications networks and services to businesses, today announced that the company would launch Avaya Modular Messaging for Japanese customers in December 2003. Avaya Modular Messaging is the next-generation IP Messaging solutions that based on industry standards Internet Protocol (IP). With its modular architecture, it enables flexible scalability.Avaya to Launch Modular Messaging Solutions in Japan (02-Dec-2003)

Avaya (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that the Colorado Springs Credit Union is using an Avaya IP Office network to link its three branch offices providing seamless communication among the sites and boosting customer service.Colorado Springs Credit Union Links Branch Offices, Improves Customer Service with Avaya IP Office Network (02-Dec-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, supplied the call centre solutions for four of the six winners of corporate awards given out to outstanding call centres in Singapore.Avaya Behind 15 of the 24 Winners of the Singapore Annual Call Centre Awards 2003 (03-Dec-2003)

Avaya Korea Ltd., the Korean subsidiary of Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that it has maintained its leadership position in South Korea's Internet Protocol (IP) telephony market for the second consecutive quarter.Avaya Cements Leading Position in Korean IP Telephony Market, Capturing Nearly Half of the Korean Market (03-Dec-2003)

Avaya Inc. ("Avaya") (NYSE:AV), a leading global provider of communications networks and services for businesses, recently announced that it has been awarded the project to develop a Multimedia Integrated Contact Centre for the Singapore operations of United Overseas Bank Limited ("UOB").Avaya Awarded Project To Develop A Multimedia Integrated Contact Centre For United Overseas Bank Limited (04-Dec-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, has announced the successful installation of its wireless LAN (WLAN) solution at the Abu Dhabi Hilton Hotel, the base of FIFA operations for the FIFA World Youth Championship 2003 (U-20) which started on 27 November, 2003 in Abu Dhabi.Avaya Provides Wireless Network for FIFA World Youth Championship UAE 2003 (04-Dec-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced new products that increase the security of Internet protocol (IP) communications, simplify the management of converged networks, and enable enterprises to meet the needs of increasingly mobile end users.Avaya Launches IP Telephony Solutions That Increase Security, Simplify Management and Expand Mobility of Converged Networks (08-Dec-2003)

Avaya Inc. (NYSE: AV) and Polycom, Inc. (NASDAQ: PLCM) today announced that the companies will collaborate to jointly develop and market new Internet protocol (IP)-telephony-enabled video solutions that will make desktop and group video communication as simple as a phone call. The result is intended to help businesses communicate more efficiently, reduce costs, simplify network management and make real-time video a significant component of enterprise communications. The companies also said Avaya plans to sell and service Polycom products globally significantly expanding the companies' existing strategic reseller relationship in North America that includes more than 10,000 video implementations.Avaya and Polycom to Develop IP-Based Solutions that Make Desktop and Group Video Communication as Simple as a Phone Call (08-Dec-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, recently held a major BusinessPartner conference in Guilin, China that focused on increasing effectiveness in serving the region's enterprise communications and service market through closer cooperation with distributors.Avaya Boosts "Converged Networks" with "Converged Channels" (08-Dec-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that Northern Essex Community College (NECC) has upgraded its communications network using the Avaya Enterprise Branch Connect solution, including the company's latest Internet Protocol (IP) telephony and messaging technology.NetVersant Upgrades Northern Essex Community College's Network for Cost-Effective Communications Using Avaya's IP Telephony Solutions (10-Dec-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, today announced the appointment of Quentin Goldfinch as director of its prestigious Avaya Labs in Australia.Quentin Goldfinch Appointed Director, Avaya Labs Australia (10-Dec-2003)

In an effort to provide leading edge telecommunication and computing solutions to the country's growing contact center industry, Avaya Inc (NYSE: AV) and HP have teamed up to implement a joint business development initiative in the Philippines under its Global Partnership program. This powerful business alliance will leverage on both companies' respective industry leadership and combines a comprehensive end-to-end, depth and breadth of solutions.Avaya and HP Business Alliance to Bring World-Class End-to-End Solutions to Contact Center Industry (11-Dec-2003)

Avaya Inc., (NYSE:AV) a leading global provider of communications networks and services for businesses, today announced it has appointed Richard Wallman to its board of directors.Avaya Appoints Richard Wallman To Board Of Directors (12-Dec-2003)

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, today announced that it has accredited Sigma-Byte Computers Pvt. Ltd. as a SYSTIMAX® Prestige BusinessPartner under its SYSTIMAX First Programme. SYSTIMAX First is Avaya Connectivity Solutions' BusinessPartner programme.Sigma-Byte Computers Pvt. Ltd., Achieves SYSTIMAX® Prestige BusinessPartner Status (12-Dec-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced the global availability of a new communication system that delivers big-business capabilities to small and home offices, and branch offices of industries such as retail, real estate, education, and government. The Avaya IP Office Small Office Edition is Avaya's latest offering in its award-winning IP Office family of communications hardware and software for small and medium-sized businesses.Avaya Introduces New Communication System That Delivers Big Business Capabilities To Small, Medium and Home Offices (16-Dec-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced that Getronics, a leading provider of Information Technology communications solutions and services, will become one of the key consultants and integrators for Avaya solutions in Mexico.Avaya and Getronics Join Forces to Offer Integrated Solutions in Mexico (17-Dec-2003)

Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services to businesses, today invited investors and others to listen to its quarterly earnings conference call to be broadcast live over the Internet on Tuesday, Jan. 27, 2004, at 5:00 p.m. EST.Avaya Inc. to Host Webcast on First Fiscal Quarter 2004 Earnings (17-Dec-2003)

Lantana Communications Inc. announced today that it has been named a Platinum BusinessPartner by Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses.Lantana Communications Achieves Platinum Certification Status with Avaya (18-Dec-2003)

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