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Avaya Government Solutions Fast Facts


As a world leader in communications solutions, Avaya delivers powerful communications systems, applications and services designed to meet the needs of Federal, State, and Local governments.

For immediate release: 02-Nov-2004

  • The U.S. Government is Avaya's largest customer. 
 
  • Avaya has deployed one of the largest voice messaging networks in the world for the Department of the U.S. Treasury, supporting 90,000 users. 
 
  • All 12 of the active aircraft carriers in the U.S. Navy's fleet use shipboard versions of Avaya servers for state-of-the-art communications capability — even while at sea. 
 
  • The Bureau of Alcohol, Tobacco and Firearms uses Avaya IP-enabled communications servers to link more than 30 field offices for secure, site-to-site communications. 
 
  • Avaya has consolidated communications systems at 12 U.S. Navy bases into a new, state-of-the-art network linking 60,000 users in the San Diego, Calif., region. 
 
  • Avaya has provided contact center hardware, software and services for multimedia help desks that support the Navy Marine Corps Internet project, serving personnel at 300 Navy and Marine Corps bases in the United States, Iceland, Puerto Rico, Guam, Hawaii and Guantanamo Bay, Cuba. The company is also providing an IP telephony solution for a new Network Operations Center that supports the contract. 
 
  • Avaya servers provide the communications backbone for eight U.S. Army bases with nearly 90,000 users. 
 
  • Avaya's Data Services team has designed and is deploying multivendor data networks for the Air Force at Shaw and Charleston Air Force Bases in S.C. 
 
  • The General Services Administration (GSA), Federal Supply Services uses an Avaya IP-enabled communications server for the call center services that support customers in all 10 GSA regions. 
 
  • Avaya supports the U.S. Air Force 1st Fighter Wing Command Post at Langley Air Force Base, Va., with a network that integrates voice communications with an air-to-ground radio system used for flight control. 
 
  • Avaya has a dedicated government services team that provides global installation and maintenance support to U. S. Government agencies. Members of that team were honored by the U.S. Army for their efforts to restore communications at the Pentagon in the wake of the September 11 attack. 
 
  • Avaya communications servers were the first on the market to receive "small end office" certification by the government's Joint Interoperability Test Center. 
 
  • Avaya sells to the Government through a variety of prime contracts, subcontracts and purchasing agreements. Among them are: blanket purchase agreements with the Department of Treasury, U.S. House of Representatives, U.S. Postal Service and U.S. Supreme Court; a Voice, Video and Data contract with the U.S. Navy; and blanket purchase agreements and federal supply schedules with the General Services Administration (www.avaya.com/gov/gsa). 
 
  • Avaya's Government Solutions team is based at 4250 N. Fairfax Drive, Suite 1000, Arlington, VA 22203. For more information visit www.avaya.com/gov.


Press Contact
Deb Kline
Avaya
908-953-6179
klined@avaya.com



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