Avaya Receives Frost & Sullivan's Top Award for Contact Center ExcellenceAvaya Inc. has received the Frost & Sullivan Award for Contact Center End-User Choice in North America based on its survey of senior contact center decision-makers. Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services, has received the Frost & Sullivan Award for Contact Center End-User Choice in North America based on its survey of senior contact center decision-makers. In this survey, Avaya was voted the overwhelming favorite in every category measured - including best overall solution, customer service, and training - and was cited for having the easiest and most open integrated solution. Read the full press release. | with Avaya |
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