Avaya Inc. announced that the Association of Computer and Multimedia Industry of Malaysia (PIKOM) Premier IT Award has placed the University College of Engineering and Technology Malaysia (KUKTEM) first after a careful nationwide selection of applications by PIKOM in Malaysia. Avaya Inc. announced it achieved global market leadership for Enterprise Internet Protocol (IP) Telephony Ports shipped, with 22.4 percent of the market in 2003 as reported in a recent study by industry analyst firm Synergy Research Group. Avaya Inc. said a trend study by Frost & Sullivan shows that the Asia-Pacific, already leading in the global contact center market, is poised to increase its lead as more centers adopt IP (Internet Protocol)-based solutions to increase efficiency and effectiveness. Avaya announced that its Internet protocol (IP) telephony solutions ranked "Best-in-Test" among small-to-medium IP-PBXs in a February article in Business Communications Review magazine. What to Buy for Business has awarded Avaya the 'worth a look' certificate for Avaya IP Office - Small Office Edition. Avaya Inc. announced that according to analyst firm Gartner Dataquest it is the leading provider of enterprise unified messaging systems in Western Europe in 2002, measured by licenses shipped. Avaya's IP Products For Mid-to-Large Enterprises Declared "Best of the Tests" for Delivering Rich Features, Enhanced Mobility and Management Tools for an IP Evolution Avaya announced that its Internet protocol (IP) telephony solutions ranked "Best-in-Test" among small IP-PBXs in an April article in Business Communications Review (BCR) magazine. Avaya Inc. announced that according to a recent report issued by industry analyst firm Synergy Research Group, it was the leading enterprise converged telephony provider in Europe, the Middle East and Africa (EMEA) in 2003. Avaya Inc. announced that it has gained Internet Protocol (IP) telephony market leadership positions in South Korea and six other markets in Asia Pacific. Avaya Inc. announced that independent industry analyst firm, Frost & Sullivan has named Avaya as the leader in contact centers in Latin America and the Caribbean for the third consecutive year. Avaya Inc. announced that it has been listed in the leader quadrant in an Asia Pacific Enterprise Telephony Magic Quadrant, 2004, report published by research and advisory firm, Gartner, Inc. Telecommunication service provider executives, analysts and media in Asia Pacific select Avaya as the Asia Pacific ICRM Vendor of the Year for its outstanding performance in 2003. Avaya Inc. announced that it is leading the Greater China market in both enterprise telephony and call center application areas. Frost & Sullivan Q1 CY2004 Asia Pacific Enterprise Telephony Market Report states Avaya market leadership in the region overall and in particular, India (64.4 percent), Indonesia (47.4 percent), the Philippines (82.5 percent), China (40.3 percent), Singapore (72.5 percent), South Korea (77.3 percent) and Taiwan (60.5 percent). Named as #1 Provider of Converged Telephony and IP Telephony Ports in EMEA by Synergy Research Group IP Telephony considered a critical application to help businesses reduce costs; The increasing adoption of this technology by Mexican companies and the leading market share in 4Q '03 pushes Avaya to the top spot for the year in IP Port shipments. Avaya Inc. announced that it has been listed in the leaders quadrant in an Asia Pacific contact center vendors Magic Quadrant, 2004 report published by research and advisory firm, Gartner, Inc. Synergy report shows Avaya continuing world leadership established in 2003. Avaya Inc. announced it has been listed in the leaders quadrant in a Magic Quadrant for North American Corporate Telephony, 2004 report published by research and advisory firm, Gartner, Inc. As is its custom, the speech technology industry recognized 2004's outstanding achievements by companies and individuals at the annual SpeechTEK Conference and Exposition, held last week at the New York Marriott Marquis. Avaya Inc. announced it has been ranked among the Leaders in the METAspectrum for Enterprise IP Telephony report. Avaya Inc. announced that it has retained its leadership position in the Asia Pacific Internet Protocol (IP) Telephony market. Avaya Inc. announced it has been listed in the leaders quadrant in a Europe, Middle East and Africa (EMEA) contact center infrastructure Magic Quadrant report published by research and advisory firm, Gartner, Inc. The Irish Contact Centre Association made the award to Avaya at its annual awards ceremony in Dublin. Avaya Inc. announced it has secured overall leadership in the Asia Pacific enterprise Internet Protocol (IP) telephony market for the first half of 2004. Avaya Inc. announced it has extended its global market leadership in enterprise Internet Protocol (IP) telephony for a fourth consecutive quarter. Avaya Inc. has been named 'Voice and Data Vendor Partner of the Year' at the Channel Awards 2004. | with Avaya |
