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Frost & Sullivan Report Names Avaya European and Global Market Leader in Outbound Dialing Systems

For immediate release: 01-Aug-2002

Avaya Inc., (NYSE:AV), a leading global provider of voice and data networks to businesses, today announced that it has achieved European market leadership in outbound dialing communications for customer relationship management (CRM) through its Avaya™ Proactive Contact Management solutions.

Avaya Inc., (NYSE:AV), a leading global provider of voice and data networks to businesses, today announced that it has achieved European market leadership in outbound dialing communications for customer relationship management (CRM) through its Avaya™ Proactive Contact Management solutions.

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