CentreVu® Internet Solutions Earns "2000 Product of the Year Award"
Avaya, Inc. announced that its CentreVu® Internet Solutions has garnered a "2000 Product of the Year Award" from Internet Telephony® magazine in the customer contact/interaction solution category.

  Avaya IP600 Internet Protocol Communications Server Wins "NetWORKS As Advertised" Award
Avaya announced its Avaya IP600 Internet Protocol Communications Server has won the prestigious "NetWORKS As Advertised" award from Miercom, formerly Mier Communications, an independent network consultancy and product test center.

  CRM Central Named "2000 Product of the Year"
Avaya announced that its CRM Central™ solutions platform has earned a "2000 Product of the Year Award" from Customer Inter@ction Solutions™ magazine in the CRM platform category.

  Avaya CRM Solutions Group Wins Frost & Sullivan Market Leadership Award
Frost & Sullivan today announced that Avaya Inc. has won the Frost & Sullivan Market Engineering Leadership Award for its success in the Contact Center/customer relationship management (CRM) industry.

  Avaya Earns Two Market Leadership Awards From Frost & Sullivan
Avaya earned two prestigious Market Engineering Leadership awards from Frost & Sullivan.

  Independent Analyst Firm Report Names Avaya Canadian Call Centre Leader
Avaya, a global leader in corporate communications networking solutions and services, announced that the company has taken over the leading position in new agent shipments in the Canadian call centre market.

  Avaya Marks 1st Anniversary with Business HQ Award from Singapore Economic Development Board
Avaya marked its 1st Anniversary in Singapore with a Business Headquarters (BHQ) award from the Singapore Economic Development Board (EDB).

  Analyst Firm Report Lists Avaya as U.S. Call Center Leader for Seventh Consecutive Year
Avaya Inc. announced that the company leads the U.S. call center market in both new agent and new system shipments for the year 2000, according to a Gartner Dataquest Report.

  Analyst Firm Report Names Avaya as Enterprise Call Centre Market Leader in Western Europe
Avaya that it has been identified by the analyst firm, Gartner Dataquest, as the leading provider of enterprise call centre solutions in Western Europe in 2000, measured in terms of new and replacement agent seat shipments.

  Miercom Awards "Best in Test" To Avaya's Virtual Private Network Gateways
In a laboratory test that included four major vendors, Avaya Inc. outperformed the other entries and won the "BCR Best in Test" award for its VPN Service Unit (VSU™) series of Virtual Private Network (VPN) gateways.

  Analyst Firm Frost & Sullivan Places Avaya as Call Center Leader in Latin America and the Caribbean
Avaya Inc. announced that research conducted by industry analyst firm, Frost & Sullivan has ranked the company as the market leader in call centers in the Caribbean and Latin America region.

  Avaya Korea Named "Best IT Company for PR & Marcom 2001"
The Korean operations of Avaya has been named "Best IT Company for PR & Marcom 2001" by the Electronic Times, a leading IT trade publication in Korea.

  Avaya ECLIPS Wins "Best Telephony Application" Award at Planet PDA 2001
Avaya demonstrated their "Enterprise Class IP Solutions (ECLIPS) Voice Communication Feature for PDAs" that works by making an IP connection from a PDA to an enterprise DEFINITY PBX office extension.