Avaya ECLIPS Wins "Best Telephony Application" Award at Planet PDA 2001

Avaya demonstrated their "Enterprise Class IP Solutions (ECLIPS) Voice Communication Feature for PDAs" that works by making an IP connection from a PDA to an enterprise DEFINITY PBX office extension. The user interface on the PDA looks like your typical "soft phone" and enables a user to have full control of their office phone and have at their disposal all the features they are accustomed to in the office, including multiple call appearances, bridging, call center features, transfer, conference, as well as all their programmable feature keys for quick access to voice mail, redial, etc. By utilizing VoIP technology (uses H.323), a remote employee can still receive and make calls through their corporate PBX simply by using the microphone and speakers on their PDA (along with an IP connection).

 

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