CRM Central Named "2000 Product of the Year"

For immediate release: 27-Apr-2001

Avaya (NYSE: AV), a global leader in corporate networking solutions and services, today announced that its CRM Central™ solutions platform has earned a "2000 Product of the Year Award" from Customer Inter@ction Solutions™ magazine in the CRM platform category. The award is designed to honor innovative products and services that have furthered the contact center and customer relationship management (CRM) industry.

"We are pleased to honor the Product of the Year winners today, as they lay the groundwork for the next generation of communications solutions," said Rich Tehrani, president of Technology Marketing Corporation (TMC). "The Product of the Year award, selected by the editors of Customer Inter@ction Solutions and the engineers of TMC Labs, is given to those select products, such as Avaya's CRM Central, that deserve the attention of forward-thinking organizations looking for best-of-breed solutions."

Read the press release.

Press Contact
Mary Thiele, Media Relations
Avaya
908-953-6152
mthiele@avaya.com

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