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Avaya Continues Worldwide Lead in Call Center Solutions, Taking Top Spot in Japan

According To MIC Research, Avaya Shipped More PBX/ACD Solutions In Japan Than Any Other Vendor In 1999

For immediate release: 19-Dec-2000

Avaya announced that MIC Research, an independent research company in Japan, has ranked Avaya the number one supplier of PBX (private branch exchange)/ACD (automatic call distribution) solutions for the front office market in Japan.

Avaya (NYSE: AV), the Lucent Technologies (NYSE: LU) spin-off that began trading on the New York Stock Exchange on October 2, announced that MIC Research, an independent research company in Japan, has ranked Avaya the number one supplier of PBX (private branch exchange)/ACD (automatic call distribution) solutions for the front office market in Japan.

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