Dataquest Report Shows Strong Continued Growth for Avaya in Western European Call Centre MarketAvaya Holds Number One Position in Belgium, Germany and Spain Avaya and Lucent were identified as leading the Western European call centre market in terms of new and replacement agent shipments, according to a report issued by leading IT market research and consultancy firm Dataquest. Avaya (NYSE:AV), the former Enterprise Networks Group of Lucent Technologies (NYSE:LU) to be spun off September 30, and Lucent were identified as leading the Western European call centre market in terms of new and replacement agent shipments, according to a report issued by leading IT market research and consultancy firm Dataquest. The research shows that Avaya is market leader in Spain, Belgium and Germany. Read the press release. | with Avaya |
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