http://www.avaya.comAccess financials, press releases, photos, award and media contact information.en-ushttp://www.avaya.com/gcm/master-usa/en-us/corporate/events/iaug2011conference.htmThe annual Avaya user group conference – connecting thousands of users, partners and Avaya experts. For the first time since the official start of the International Avaya Users Group, the entire Avaya user community will gather together for this event. Get the latest information on products, solutions, and strategies to maximize your communications technology investments. In addition, attendees will have the opportunity to learn about Avaya’s product roadmap directly from senior Avaya executives. Learn more.Thu, 06 Jan 2011 02:00:00 ESTEventhttp://www.avaya.com/gcm/master-usa/en-us/corporate/events/interop2011.htmSee the latest IT solutions at Interop Las Vegas' comprehensive IT Conference and Expo. It’s the only event to give you a comprehensive and unbiased understanding of the latest innovations—including cloud computing, virtualization, security, mobility and data center advances—that will help position your organization for growth. Visit Avaya at Booth 1827 to learn more about how data, unified communications, and other Avaya solutions will change how you collaborate.Mon, 07 Mar 2011 02:00:00 ESTEventhttp://www.avaya.com/gcm/master-usa/en-us/corporate/events/222webinar.htmJoin Zeus Kerravala, Yankee Group's senior vice president and distinguished research fellow, for a roundtable discussion with Dan DeBacker, director of Avaya Data Solutions, on the requirements for next generation networks, network virtualization and cloud computing.  WHAT YOU'LL LEARN FROM THIS EVENT: Why the evolution to a virtualized data center is "the most significant IT transformation since the Internet was born"; Top three trends that are impacting how networks are built;  Examples of companies who are currently simplifying their transition to a virtualized infrastructure; Tips for evaluating vendors and solutions  Plus Live Q&A: Answers on transforming your network to support virtualization and cloud computing. Register now.Mon, 14 Feb 2011 02:00:00 ESTEventhttp://www.avaya.com/gcm/master-usa/en-us/corporate/events/1116yeswebinar.htmYour company's competitive edge is your communications platform. Learn how improved cross-functional collaboration and an upgraded communications platform will help deliver incremental revenue and higher efficiency for you in 2011.  This one-hour webinar will help reframe what UC could mean to your business in practical, realistic terms. You'll also learn the latest industry trends, key data, and examples of solutions being implemented along with the ways real companies have implemented UC technology with positive ROI.Register now.Fri, 05 Nov 2010 02:00:00 ESTEventhttp://www.avaya.com/gcm/master-usa/en-us/corporate/events/114yeswebinar.htmLearn 3 strategies to delivering a personalized customer experience and increased efficiencies in your Contact Center. Whirlpool's world-class contact center success: Learn how the world's leading manufacturer of home appliances, Whirlpool, transformed their Contact Center into an award-winning, best-in-class customer experience center delivering a 160% positive ROI and a 40% increase in customer compliments. You'll also learn exclusive insights from leading industry analyst firm IDC about best practices companies worldwide are using to deliver a superior customer experience. Who should attend: Customer Experience Executives who are tasked with FY11 planning, Contact Center Management responsible for performance metrics  Register now for the live webinar.Thu, 21 Oct 2010 02:00:00 ESTEventhttp://www.avaya.com/gcm/master-usa/en-us/corporate/events/1021bestinclasswebinar.htmIs your organization best-in-class? Learn market insight on how best-in-class companies leverage business communications to become market leaders. After the webinar, you will be invited to take Frost & Sullivan's Executive Roadmap Assessment (ERA) with our compliments. In just 10 minutes, learn how your organization ranks among your peers in the four categories most critical to business communications: Process: Learn more about establishing well-defined business communications processes. Strategy: Get advice on maximizing ROI via strategic business communications programs. Deployed Technology: Find out how to put the right tools in place to execute a strategic communication program. Streamlined Operational Efficiency: Learn more about guarding your communication investment with an open and collaborative architecture. Don't miss this chance to get deeper insight into industry best practices and the substantial benefits they provide, including reduced costs, increased customer satisfaction, and quicker sales cycles. Register now.Tue, 02 Nov 2010 02:00:00 ESTEventhttp://www.avaya.com/gcm/master-usa/en-us/corporate/events/1013bankingwebinar.htmEmpowered by the digital information explosion, consumers today are taking charge and demanding information and service on their own terms – any time, anywhere and any way they want it. Your challenge is to improve the experience for these tech-savvy customers through expanded and smarter access to accounts and information.  This new consumer is vital to growth. Join industry experts from Avaya and IBM to learn how to take the customer experience to the next level while keeping control of the conversation and driving down costs. In this one-hour, on-demand webinar, you'll learn:  What defines the “New Consumer” and why this group is vital to growth What customers want from today’s banks Innovative ways that banks are responding to this challenge Solutions and tools to help solve these challenges How to get started Register today!Thu, 14 Oct 2010 02:00:00 ESTEventhttp://www.avaya.com/gcm/master-usa/en-us/corporate/events/pdsusersgroup.htmJoin us September 20 - 22, 2010 for the Avaya Predictive Dialer User Group Training Summit & Vendor Expo, being held at the Suncoast Hotel & Casino in exciting Las Vegas, Nevada. This year we have continued the focus on outbound customer care productivity, utilization, reporting mixed with a host of ancillary product offerings and opportunities. The summit will feature “how to” sessions as well as self-help sessions. Meet new key vendor partners offering award-winning solutions to make your call center even more successful. We hope you will invest your time to get the most out of your system to increase your customer contacts effectively and efficiently.  For the full agenda, visit our website!Tue, 03 Aug 2010 02:00:00 ESTEventhttp://www.avaya.com/gcm/master-usa/en-us/corporate/events/idc819webinar.htmYour business has different communications needs.  Learn how businesses like yours addressed these unique needs and improved their bottom line.You will hear IDC Analyst Jonathan Edwards discuss PROVEN bottom line gains realized by businesses of all sizes in numerous industry verticals who have modernized their communications infrastructures. Structural and operational differences between the businesses are examined to assess who found communications solutions that fit their business best.In this webinar, you will also learn:Proven change management and migration strategies to avoid disruption to business Achieved CEO/CIO/CFO, practitioner, administrator and end-user benefits How to establish an agile communications foundation for future investments Thu, 29 Jul 2010 02:00:00 ESTEvent