BPM provides a more agile way to design and manage business processes.  But even the most automated processes today often rely on people to pass along critical information needed to make decisions affecting follow-on activities.  The result is delays due to variability in peoples' availability, and wasted time spent tracking down decision-makers and bringing groups together for collaboration.

 

But what if the business process itself could detect important events and respond by initiating communications on its own behalf?  Avaya CEBP, or Communications Enabled Business Processes, is a service hub that integrates multi-channel real-time communications into any business processes through your BPM application.

 

Attendees will learn:

 

*          How CEBP enable business processes to both "detect" and "respond" to events

*          The components of CEBP and the services that are available

*          How CEBP integrates with your BPM application

*          Examples of CEBP-enabled business processes

 

 

Register Here: