Events
How to Drive Superior Customer Service in an Economic Downturn: 7 Innovative Strategies that Deliver Performance While Reducing Contact Center Operational Costs

Date:
26-Mar-2009 - 22-Feb-2010

Description:
How do some companies continue to flourish during economic uncertainty while others flounder? Rather than hibernating through the economic downturn, these companies found ways to innovate and differentiate themselves from the competition while strategically choosing where they can reduce costs!

We are finding that many of our customers who have built a solid reputation for customer care, are able to withstand economic uncertainty while being in the best position to make the greatest gains during an economic recovery. So if you're trying to improve customer service AND do more with less, this complimentary webinar is for you!
 
Join Avaya and a panel of peers as they share how they delivered exceptional results by prioritizing the strategies with the greatest impact for their organizations and their customers.







Links:
https://avaya.reg4events.com/events/cc_webinar.html?cid=abc123