Avaya and Microsoft have a long standing, mutually beneficial relationship built on multiple points of technology integration and interoperability. Avaya is a Gold Certified Microsoft ISV partner, with specific competencies in small business and Unified Communications. Many Avaya products run on Microsoft operating systems or leverage Microsoft database technology, including a version of Avaya Agile Communication Environment™ (ACE) for Windows, and Avaya one-X® Mobile for Windows Mobile platforms. Avaya offers Microsoft-enabled solutions for large and small enterprises around messaging, conferencing, click-to-call, mobility, presence, softphones, and .Net-based programming interfaces to many Avaya products. As part of this relationship, Avaya has deep connections and integration into Microsoft Office Communications Server (OCS) 2007 R2, including proven interoperability under Microsofts’ Unified Communications Open Interoperability Program (UC OIP). Avaya Aura™ Presence Services, Avaya Aura™ Application Enablement Services, Avaya one-X® clients, and Avaya ACE™ all provide varying points of integration with Microsoft’s UC portfolio, from client-side integration of click-to-call, to server-side presence federation capabilities, to integration with Microsoft Office, Sharepoint and Outlook applications. Utilizing open-industry standards such as SIP for VoIP, instant communications and presence, Avaya's solutions for Microsoft environments expose a users’ status on the network. Integrating robust IP telephony features from Avaya such as call control and telephony with the Microsoft Office® Communicator and Microsoft Office Communications Server enables users to better collaborate because they can: remain connected and maximize availability participate in multiple teams and create impromptu conferences and meetings easily access the flow of information seamlessly shift between different communications modes and media
Microsoft-enabled solutions for Unified Communications include: Avaya Aura integration with Microsoft Office Communication Server (OCS) 2007 R2 for PSTN access and integrated presence across mixed Avaya/Microsoft communications environments Click-to-call and integrated presence solutions using Avaya ACE™ with OCS 2007 R2 Avaya Data Portfolio support for secure access to Microsoft environments, including OCS 2007 R2 Avaya one-X Communicator integration with Microsoft desktop tools, including Microsoft Office Communicator, Microsoft Office Outlook and Internet Explorer Avaya one-X Mobile integration with Microsoft Windows Mobile-based smartphones Modular Messaging integration with Microsoft Exchange, Outlook and Internet Explorer for a variety of enhanced voice messaging solutions including Unified Messaging Avaya one-X Speech integration with Exchange, enabling speech-driven access to email, voice services, voice messaging, contacts, calendar and other personal information management (PIM) capabilities
Microsoft-enabled solutions for Contact Centers include: In addition, Avaya Professional Services and Avaya DevConnect partners offer additional custom and packaged integrations between Microsoft and Avaya solutions to meet a variety of business needs. | 
