Avaya and Orange Business Services (part of the France Telecom Group) have created a global strategic alliance partner relationship to jointly sell and deliver IP Telephony and Contact Center solutions to multinational companies worldwide.
The partnership allows Orange Business Services to leverage Avaya's world-class technology and market leadership to create managed IP Telephony and Contact Center services and further expand the Orange Business Services Enterprise Telephony Solution. Meanwhile, Avaya is leveraging Orange Business Services’ extensive global reach for IP Telephony solutions in nearly 100 countries and the advanced features of its "intelligent network."
Our current joint offerings include managed IP Telephony communications, contact center and UC solutions designed specifically for multinational companies. The solutions boast a high degree of flexibility and scalability and integrate a comprehensive layer of Avaya applications with a feature-rich VoIP VPN service from Orange Business Services. The offers include integrated, end-to-end lifecycle support from consulting to implementation and ongoing managed services support. In addition, Orange Business Services will provide a utility-based hosted IP communications services for selected customers based on Avaya technology.
Business Benefits - Lower cost solutions
- Protection of existing investments
- Mitigated risk of migrating to new technology
- Simplified sourcing by reducing the number of external suppliers
- Single global point of contact
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