Together Avaya and AT&T offer a suite of IP telephony and contact center solutions for businesses and organizations of all sizes. We help you streamline processes, improve productivity and manage communications across an increasingly "virtual" network of employees, vendors and customers. The available solutions embed intelligent communications capabilities into the very fabric of your company's operations making your people more productive, your processes more intelligent and increasing customer satisfaction.
Avaya is a world leader in secure and reliable IP telephony applications, systems and services while AT&T is a global networking leader in voice over Internet protocol (VoIP) and Managed Services. This combination provides market-leading intelligent communications solutions that can transform your operations and help you get more out of your network investment.
Our joint solutions - IP telephony, contact center and managed services - deliver the reliable, secure, dependable performance for government agencies and businesses of all sizes. Benefits are:
- Commitment to open standards - solutions interoperate with voice and data networks from multiple vendors, allowing you to protect your existing investment and lower your total cost of ownership.
- Avaya Labs and AT&T Labs interoperability – we leverage our respective market-leading components and technology expertise to your benefit.
- A single point of contact – one contact provides seamless design, implementation, operation, ongoing management and maintenance throughout the world.
Avaya and AT&T have a long-standing history of compliance testing to verify the interoperability of our solutions. With ongoing compliance testing backed by both companies, you won’t have the burden of validating whether AT&T’s network is compatible with the Avaya solution. You are assured that your telecommunications applications and services will work together smoothly.
The first joint interoperability tests by Avaya and AT&T began in 2003 when AT&T Managed VoIP Services were verified to fully support Avaya IP telephony solutions. As a result, new technology alternatives were extended to our customers. Today, interoperability testing has been extended across a broad range of Avaya and AT&T network based services and solutions supporting TDM, H.323 and SIP protocols. Currently, AT&T Labs has certified the interoperability of Avaya Communication Manager IP telephony software with AT&T's VoEVPN and IP FlexReach Voice over IP services. Additionally, AT&T Labs has certified Avaya IP Office and Quick Edition for interoperability with AT&T IP FlexReach service.
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