IBM and Avaya deliver a wide array of converged communication solutions that help enterprise customers integrate disparate customer channels into a single solution. This alliances delivers solutions in the areas of contact center, IP telephony, and messaging and collaboration, as well as a range of integration and consulting services. Business Benefits • Gain a more cost-effective, streamlined converged solution
• Increase productivity and revenue generation
• Improve customer relationships through improved responsiveness and multi-channel solutions
Empowering the Distributed Enterprise Environment
Avaya, with the full array of applications and services, is an expert at moving voice through an enterprise. As the second largest software business in the world and the world’s largest provider of middleware, IBM is truly a data, applications, middleware and integration services expert. Together, IBM and Avaya offer an unbeatable expertise in unifying these infrastructure components and services into a solution that empowers your distributed enterprise environments to work more efficiently and cost-effectively.
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