Enhanced messaging capabilities, such as Speech Access, give mobile employees hands-free access to desktop tools (e.g. Microsoft Outlook) and communications (e.g. dialing, conferencing) through simple and intuitive speech commands. And offer: Increased speed and effectiveness in customer support through more efficient access and delivery of messages and information. "Work from anywhere" voice-activated solution enhances business continuity and fosters more secure, reliable and agile business operations. Avaya Unified Communication Center gives employees integrated access to e-mail, calendar, voice messages and fax from either computer desktop or telephone, and when traveling outside the office can access the staff directories and telephony features of your communication system. Faster linkage of people, processes and resources creates more
productive internal collaboration for delivery of critical customer services. |