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Avaya News & Views
Avaya executives talk about new solutions and offer fresh perspectives on business communications.
Maximizing Your IP Telephony Investment
October 10, 2008
Brian Hill, Sr. Manager of Intellectual Property from Avaya, speaks to TMC about the use and benefits of IP Phone Applications in enterprise markets.
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Corporate Communication Strategies During Down Markets
Consultant Nick Lippis speaks with Ajay Kapoor, Director of Consulting and Systems Integration for Enterprise Communications for Avaya on IT strategies help manage the conflicts between efficiency, costs and growth during an economic downturn.
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Leveraging Contact Centers To Increase Corporate Value During Down Markets
Eddie Jenkins, Vice President, Consulting and Systems Integration, Customer Service practice talks with consultant Nick Lippis about driving value within contact centers and balancing efficiency, resources and constrained budgets during a weakened economy.
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The Lippis Report: Retail Store 2.0, Communications and IT Address Retailers Business Concerns
March 11, 2008
Nick Lippis talks with Bruce Mazza, Director of Branch Solutions and Leslie Levy, Senior Manager of Retail Solutions at Avaya about value creation in retail and multi-level environments through intelligent store architecture.
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The Lippis Report: Intelligent Branch Office Communication Strategies
March 11, 2008
Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions.
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The Lippis Report: Intelligent Branch, a New Value Creation Model Emerges
March 11, 2008
Bruce Mazza, Director of Branch Solutions and Tony Kleckner, Practice Leader for Financial Services from Avaya talk with Nick Lippis about business issues facing branch marketers in the financial sector and solutions that create value.
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DevConnect Technical Insights
The Avaya DevConnect Program provides a wide range of developer oriented resources from Avaya, including access to APIs and SDKs, developer tools, technical support options, and training materials. These technical podcasts provide additional insight into the resources available for application developers.
Avaya Introduces Dialog Designer Elements
May 01, 2008
Michael Perry, Director of Self-Service Solutions and Tore Christensen, Speech Specialist, discuss Dialog Designer Elements, a new special offer from Avaya to help users of Avaya Voice Portal and Interactive Response jump start their development of speech applications to enhance customer interactions.
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Customer Voices
Hear real Avaya customers shed light on how voice communications transformed their business.
Azzuri
Understand how Azzurri and Avaya achieve partner relationship of platinum status
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cc
Hear how Avaya delivers to Cheshire County Council a cost effective and efficient IP Solution
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