For Immediate Release: 08-Jun-2009
Guildford, UK – Avaya, a leading global provider of business communications applications, systems and services, has joined forces with BT Wholesale to create a new communications solution bundle for service providers with small-to-medium size business customers. The voice services bundle will be sold via BT Wholesale’s extensive network of service providers in the UK as part of BT’s ongoing wholesale channel strategy. The Avaya/BT Communication Solution comprises Avaya’s leading IP Office telephony product, bundled with BT’s Wholesale Calls service and IP Interoperability platform, IP Exchange. Full installation and maintenance support is provided by BT as part of the all inclusive package, which is available to service providers for a one-off payment charge. This “one-stop-shop”, value-added service offering will be made available to and through BT Wholesale’s existing service provider community, who will personally own the relationship with each business customer signing up to the new product and services package. “The expansion of the BT Wholesale relationship gives Avaya an excellent opportunity to offer our products through an entirely new set of channel partners, helping us to gain a better business footprint in the increasingly competitive small and midsize business segment in the UK,” said Mark Mitchell, head of service providers, Avaya EMEA. “This new channel to market will help more companies, particularly smaller businesses, access the Avaya technology that can help them grow and gain competitive advantage.” Colin Annette, director of communications service provider group, BT Wholesale, said: “BT Wholesale is committed to helping our network of service providers to take new, innovative end-to-end solutions to market and demonstrate the value they deliver as a communications business partner. This latest collaboration with Avaya gives service providers the opportunity to offer their business customers a voice product and services bundle for a one-off payment price, giving a cost transparency and control that is increasingly important for smaller businesses in today’s economic climate.” About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centres, and related services directly and through its channel partners to leading businesses and organisations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. About BT
BT is one of the world’s leading providers of communications solutions and services operating in 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale. In the year ended 31 March 2009, BT Group’s revenue was £21,390 million. British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. Media Contact: BT
Please contact the BT Group Newsroom on its 24-hour number: 020 7356 5369. From outside the UK, dial +44 20 7356 5369. | 
