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arrow12 Communications Trends for 2012 (177kb)!
 
2012 Communications trends predictions white paper about what trends to expect to see in 2012 and the implications to businesses.
arrow2011 Gartner Magic Quadrant for Corporate Telephony!
 
Because voice is a key component of a UC strategy, and may be sourced in increasingly different ways, this Magic Quadrant focuses on technology vendors that design, manufacture and distribute a combination of hardware and/or software products to provide telephony solutions that satisfy stand-alone voice requirements of users, while enabling IT planners to meet broader UC requirements by expanding communications capabilities from the existing platform.
arrow2011 Gartner Magic Quadrant for Unified Communications!
 
This research report captures Gartner's view of the general state of the UC market at the time of publication and evaluates vendors' capabilities on a global basis.  It is not intended to be specific advice for a specific company or situation; rather, it is intended to provide a general and high-level view of the vendors and their products including Avaya.
arrow2011 Gartner MarketScope for Enterprise Mobile Communication Gateway!
 
Get insight into the status and future of combining wireless mobile phones into the enterprise telephony system.  The technology to support mobile devices onto enterprise systems is widely available, but only a small percentage of companies are deploying it. Gartner expects that mobile integration will happen as UC platforms that support mobile UC are deployed, versus using stand-alone EMCG platforms.
arrowA Emergência de um modelo de software de comunicações (94kb)!
 
Este documento é um arquivo de discussão de emergência do softaware de comunicações.
arrowAccelerating Unified Communications with an Enterprisewide Architecture (439kb)!
 
This Yankee Group report covers business needs that drive UC, deployment challenges, and how a new architecture should look. It also gives insight into how to choose a vendor and next steps in UC deployment.
arrowAvaya Aura® Scalability and Reliability Overview (200kb)!
 
The new era of communications has been marked by mobile, tablet and cloud computing… and the need for very large networks to bring these technologies together. The number of participants and endpoints on corporate networks is also exploding. In this environment, businesses are expected to deliver enhanced applications and rich communications that leverage voice, video and text to speed and enable business processes. Written for executives, this whitepaper explores the scalability and reliability challenges facing business leaders and their communications networks. Learn how to understand these challenges and how to meet them with Avaya Aura®. This paper is a companion to the “Avaya Aura Scalability & Reliability Technical Design Guide”.
arrowAvaya Aura® Scalability and Reliability Technical Guide (301kb)!
 
Written for technical influencers, designers and pre-sales engineers, this guide outlines how Avaya Aura® scales to comfortably address the needs of very large and distributed enterprises. The paper takes the reader through criteria and operational limits to consider when designing extensive, highly available solutions. Recommendations in this guide are focused on large SIP deployments employing components such as Avaya Aura® Session Manager, Avaya Aura® System Manager, Avaya Aura® Communication Manager, and endpoints. It also considers non-SIP and non-Avaya existing equipment as possible additions to large multinational worldwide configurations.  This paper is a companion to the “Avaya Aura Scalability & Reliability Overview”.
arrowAvaya Desktop Video Device with the Avaya Flare® Experience - Avaya Use Case (359kb)!
 
The Avaya Desktop Video Device with the Avaya Flare® Experience is a revolutionary new video collaboration solution. It delivers a full suite of capabilities, including enhanced video conferencing, powerful voice communication, and a range of data collaboration functions. Learn how Avaya’s own employees have experienced first-hand how this intuitive, flexible device can streamline interactions and make people more efficient and effective.
arrowAvaya Professional Services - Brochure (502kb)
 
Learn how Avaya Professional Services can help you plan, implement and optimize your collaboration network.
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