For more information about Avaya Aura, click on the documents listed below. News Release Avaya Aura Radically Simplifies Communications With New Breakthrough Architecture that Flexibly Connects Users, Applications and Systems Anywhere Background Information (Nov. 10, 2008 news release referenced in the Avaya Aura announcement) News Release Avaya Intelligent Customer Routing Solution Uses Advanced Routing and Self-Service Capabilities to Improve Customer Experiences and Cost Savings; Solution Includes New Avaya Voice Portal 5.0 Self-Service Software Additional Information About Avaya Aura |