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Solución

Accessibility

The Accessibility suite of products is designed to help governments and businesses provide equal access to communications for people with special needs.
Solución

Branch Offices

Avaya enables enterprises with many sites to improve customer service and deliver increased workforce productivity. Simplified deployment and management of multiple locations drives down TCO.
Solución

Home Agent

Home Agent lets contact center agents work from home, from remote offices, or anyplace with an Internet connection.
Solución

Intelligent Customer Routing

Intelligent Customer Routing helps contact centers handle incoming calls quickly and cost-effectively, while delivering improved service.
Solución

Mobile Workers

For highly mobile employees—like salespeople, executives, and service consultants—success depends on their ability to communicate with colleagues and customers, quickly, reliably, and cost-effectively.
Solución

Office Roamers

Avaya delivers voice and data services over a wireless LAN, to PDAs and dedicated IP phones, keeping office-roaming employees continuously available, even as they move within a building or across an office campus.
Solución

Public Safety

Government organizations can increase agility and improve public safety response with this Avaya solution. Using advanced software, this solution helps improve reliability, handle higher call volumes, and support multi-media communications.
Solución

Remote Workers

Unified Communications for Remote Workers is a complete solution of technologies and services that address the communications needs of full- and part-time teleworkers.
Solución

Response and Recovery

Response and Recovery is a quickly deployable system that provides communications for emergency response, disaster recovery, and command-center operations.
Solución

Self Service

Self Service is an integrated suite of speech applications allows call centers to automate many transactions that formerly required agent assistance.