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Solución

julio 16, 2009

Accessibility

The Accessibility suite of products is designed to help governments and businesses provide equal access to communications for people with special needs.

Solución

julio 16, 2009

Home Agent

Home Agent lets contact center agents work from home, from remote offices, or anyplace with an Internet connection.

Solución

julio 16, 2009

Intelligent Customer Routing

Intelligent Customer Routing helps contact centers handle incoming calls quickly and cost-effectively, while delivering improved service.

Solución

julio 16, 2009

Office Roamers

Avaya delivers voice and data services over a wireless LAN, to PDAs and dedicated IP phones, keeping office-roaming employees continuously available, even as they move within a building or across an office campus.

Solución

julio 16, 2009

Self Service

Self Service is an integrated suite of speech applications allows call centers to automate many transactions that formerly required agent assistance.

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