Avaya Innovation Series of Product Launches


Click the titles of the following documents for more information about Avaya's Innovation Series of product launches and other key initiatives.
 
AVAYA AURA® CORE UPDATE AND CONTACT CENTER LAUNCH
 
Avaya Advances Real-time Business Communications; Launches Next-Generation Customer Service and Collaboration Applications
Avaya Aura® Communications Platform Powers New Applications and Redefines the Economics of Real-time Businesses Communications and Collaboration 
 
Avaya Launches Next-Generation Contact Center Solutions to Enhance Customer Service Experiences
New Avaya Aura Contact Center Drives Real-Time Collaboration and Agent Productivity; Can Improve Customer Satisfaction by up to 50%

 

Avaya and Acme Packet Extend Relationship for Session Border Controller Technology
Avaya Aura Session Border Controller, Powered by Acme Packet™,  Addresses the Needs of Mid-Sized Enterprises, Branch Offices and Small Contact Centers

 

AVAYA DATA SOLUTIONS
 
Avaya Data Solutions Launches New Products to Drive Greater Business Value, Performance and Competitive Advantage
Shifting Market Away From "One Size Fits All" Data Solutions

 

AVAYA SMALL AND MEDIUM-SIZED BUSINESS
 
Avaya Introduces New Unified Communications Capabilities for Small Businesses
New version of Avaya IP Office enhances user experiences for greater productivity; Makes UC up to 40% more affordable for companies with less than 20 employees

AVAYA ROADMAP
 
Avaya Unveils Roadmap for Future of Business Communications
Integration of former Nortel Enterprise Solutions portfolio accelerates company's vision of communications powering enhanced business effectiveness