Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Communication & Collaboration
Our all-in-one cloud communications empowers your employees with faster, continuous collaboration. Enable a flexible hybrid model—remote and in-office—that ensures everyone is always ready to meet work—routine or unplanned—head on.
Enable work to be from anywhere, support the fluid nature of problem solving, and fuse employee experience with customer experience through your new online front door.
Deliver the experience you have outside of work, inside of work. Meet the challenges of a work-from-anywhere world with multiexperience collaboration that crosses devices, touchpoints, and modalities.
Keep everyone connected and informed by knocking down every barrier to collaboration, so you make decisions faster and empower your teams to act in the moment.
Move to the digital cloud at your own pace with solutions that make it easy to get new features and upgrades without IT headaches. Flexible subscription models are designed to meet your unique business needs.
We have solutions that consistently lead the way in the world of collaboration, for customers of any size. And that are fully supported by 3,000 certified professional consultants worldwide.
Learn all about Unified Communications as a Service (UCaaS): How it simultaneously expands and simplifies your communications options. How it makes you more efficient and capable. And how it takes your interactions and collaboration to the next level—for both employees and customers.
91%
86%
Set employees up for non-stop productivity with our all-in-one app that works everywhere and every way your business does. Call, meet, message and more—everything is always handy on any device, in any location.
Keep work moving forward with game-changing collaboration. With our simple, convenient conferencing and messaging, your entire team connects wherever they might be, using any device. From screen sharing to video, voice, and chat with productivity and organizational tools, this is how to get work done.
Hit the ground running with company-wide digital communications delivered on your own enterprise cloud, on infrastructure dedicated to your business. Get the security and control you want at the speed you need.
Reach your digital goals sooner with a highly scalable hybrid cloud that combines public cloud economic benefits with a secure private cloud deployment.
Aragon on hybrid cloud for UC
Podcast: The new hybrid cloud playbook
Podcast: Transitioning to the new world of hybrid work
Find the right enterprise-grade solutions, scaled for smaller implementations and ready now, to create better experiences for both customers and employees.
Get all your employees on the same page in a matter of minutes with a simple, secure solution. All the tools you need to connect your employees together, wherever they are, on whichever devices they need to get the job done, all in one app.
Learn more
Your customer service call center is the make-or-break entrance to your business. Make every experience effortless with cloud-based contact center solutions that connect your employees to your customers across the channels they use the most.
Check out Avaya UCaaS ratings from independent review site TrustRadius.
Learn how Montana decreases time for first responders to reach 911 callers, centralize telecommunications, and remotely diagnose and repair issues.
Avaya IX™ Workplace
Avaya Diagnostic Server
Avaya Session Border Controller
911 Secure Sentry e911 Emergency Location Management
For this team, a high-quality customer experience is a business imperative. With Avaya, they optimize call efficiency and deliver seamless interactions.
Avaya OneCloud solution effortlessly integrated with Jindal SAW’s existing infrastructure to resolve their communication inefficiencies and deliver a better customer experience.
For hybrid work, companies need innovative collaboration that works everywhere. With Avaya Spaces, Omdia finds that Avaya is a strong challenger in the Collaborative Meeting Space. See how Avaya stacks up—and note our highest ranking for user experience.
Avaya remains a leader in the 2022 edition of the Aragon Research Globe for UC&C. Aragon notes that Avaya OneCloud provides a complete UC&C solution and supports integration of UC and contact center platforms.
Avaya advances in the 2022 Aragon Research Globe for Team Collaboration. Now a leader in four Aragon Globes—Team Collaboration, UCC, Video Conferencing, and Intelligent Contact Center—Avaya provides both customers and employees a true total experience.
April Owusu
April 28 3 min read
February 24 3 min read
Oliver Bengtsson
May 04 4 min read
Video
How to stay competitive with integrated cloud communications
We have entered a new era of cloud dominance with new tools and technologies enabling businesses to deliver effortless customer and...
Fact Sheet
Avaya Cloud Office by RingCentral
Change how your business communicates when you simplify how you call, chat, meet, and collaborate.
Avaya Devices and Phones