Avaya Oceana™ Solution

Deliver the Experience Your Customers Expect

Documents and Videos


Avaya Oceana Solution [PDF]

06 Sep 2016
True multi-touch customer engagement for increased loyalty, retention and lifetime value to your organization.


Avaya Oceana [4:37]

23 Sep 2016
Avaya Oceana™ is an entirely new way to design, deliver and manage your customer engagements. It’s a solution designed from the ground up for today’s multi-touch world. It allows you to go deeper and deliver the customer experience that matters in the moment. Watch this video for an example of a customer journey with Oceana and see what it can do for your own customer experience.