Deployment and Program Management

Expert Implementation Maximizes Your Investment and Mitigates Risk

Dubai Roads and Transport Case Study Video2:15

The Tools, Expertise, and Resources Needed to Properly Implement and Integrate Your New Avaya Solution

  • Get a flawless implementation of your new Avaya solution. Our team has the experience, knowledge, skill—and a roll-up-your-sleeves attitude that gives you the confidence it will get done right.
  • Identify every degree of risk and have every detail of your deployment planned and managed with a single point of accountability—whether your communications solution spans multiple sites or is serving one location.
  • Be confident that experts are closely watching the project timeline—helping you resolve any technology and security risks before they become crises. Your Avaya team is backed by a long-established Global Program Management Office that promotes proven, best-practices PMI methodologies and tools.
Before Solution Deployment Avaya Technicians Validate Solution Design and Function

Pre-Deployment Services: What Happens Before the Technicians Arrive

Pre-deployment activities establish clear objectives and validate that the solution design is functional and viable within your environment and interoperable with other business components. The needs of your individual stakeholders are addressed, reaching a common understanding for the entire implementation. Finally, the readiness of your network is assessed for voice or video over IP, identifying and correcting areas that could impact your solution performance.

Avaya Project Management and Deployment Services

Deployment Services: Program and Project Managers At Work

Significant resources are needed to bring complex, multi-site projects to completion, once underway. From kick off to cutover, your Avaya team coordinates tasks, communicates progress, and mitigates the risks of cost overruns, scheduling delays, and extended periods of downtime.

Avaya Tests and Evaluates After Deployment of Solution

Post-Deployment Services: Test and Evaluate

Once a solution is implemented, application and integration testing and pre-production stress testing can help assure your solution performs as designed. User adoption services let you identify and segment end users according to how the solution best supports them. Expanding users’ knowledge of capabilities helps assure solutions are used as planned. Established metrics ultimately pinpoint how well the solution is benefiting your users and achieving expected ROI.

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