Workforce Optimization Select

Gather, Measure, and Analyze Your Customer Interactions

Software Licenses and Media

  • Avaya Workforce Optimization Select provides a unified suite of workforce optimization solutions available in a number of different editions structured to meet midsize company business requirements.

Implementation Services

  • Implementation services are available through Avaya Professional Services or through accredited, certified Avaya Business Partners. Services include deployment design, project management, installation, end-user training, and application consulting.

Support Services

  • Maintenance support is available via Avaya Global Support Services, including technical support and software upgrades.

Native Integration

  • The suite includes business integration among Avaya Workforce Optimization Select applications. The solution also provides native integration for midsize customers with other elements of the Avaya portfolio, including Avaya Customer Experience Management and Avaya Unified Communications solutions.

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