Ethernet Routing Switch 3500 Series

Enterprise-Class Features for Small to Midsize Businesses

18 Case Studies

2500+ Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Customer Engagement
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Customer Engagement
  • Team Engagement
Hospitality

Rotana Group

The relatively smaller footprint of home-grown hospitality group Rotana belies its outsized investment in hospitality technology, and the breadth of

Topic: Customer Service, Team Efficiency, Unified Communications
2500+ Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Hospitality

Downtown Grand Hotel & Casino

One of the hottest new properties in the revitalized Las Vegas downtown is the Downtown Grand Hotel and Casino. Named “Best Casino” by Casino Player M

Topic: Customer Service, Network Security, Video Surveillance
2500+ Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
Education - Higher

Keio University

The biggest effect achieved by introducing Fabric Connect, the main component in the Avaya SDN Fx architecture, is network stability with the added be

Topic: Virtualization
Keio University
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Customer Engagement
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Customer Engagement
  • Team Engagement
Hospitality

Boulder Falls Inn

The opening of a brand-new luxury hotel is a process fraught with complications – managing countless moving parts, constant decision making and last m

Topic: Customer Service, Team Efficiency
Boulder Falls Inn
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Government

Santa Brigida City Council

Complex topography prevented Santa Brígida City Council from enjoying a reliable communications infrastructure, for both data and voice. With the Avay

Topic: Customer Service, Team Efficiency, Unified Communications
Professional Services

Isolas

Based in Gibraltar, ISOLAS has relied on Avaya to provide an infrastructure of advanced unified communications to support the growing services demand

Topic: Customer Service, Global Teams
2500+ Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Networking
  • Team Engagement
Retail

Daunis

Offering services and quality products to its customers has been the key to the success achieved by Daunis. Now more than 150 years old, the company h

Topic: Team Efficiency, Unified Communications
2500+ Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Networking
  • Team Engagement
Transportation

Grimaldi Lines

Grimaldi Lines lacked a communications infrastructure for voice and data at its terminal in Valencia to provide technical support to its growing busin

Topic: Team Efficiency, Unified Communications
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Customer Engagement
Retail

Voss Auto Network

Ohio-based Voss Auto increased service appointments with new engagement solutions...

Topic: Mobile Collaboration, Team Efficiency
100-2,499 Employees
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Team Engagement
Technology

iTSi

iTSi is a premium ICT service provider serving the manufacturing, banking, finance, utilities, and government sectors in the Philippines...

Topic: Team Efficiency
iTSi - An Avaya Case Study
100-2,499 Employees
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Team Engagement
Government

New Zealand Privacy Commissioner

The Office of the Privacy Commissioner administers the Privacy Act 1993, which sets out the principles that guide how personal information can...

Topic: Team Efficiency
100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Networking
  • Team Engagement
Leisure & Entertainment

Prairie Street Brewhouse

‘Smart building’ technology has streamlined operations at Chicago-based Prairie Street Brewhouse.

For example, on a...

Topic: Team Efficiency, Video Surveillance
Prairie Street Brewhouse
100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Networking
  • Team Engagement
Finance

Chi-X

A subsidiary of global market operator Chi-X Global Holdings LLC, Chi-X Australia is the only rival to Australia’s main stock Exchange...

100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
Leisure & Entertainment

Fryeburg Fair

The Fryeburg Fair is Maine's largest agricultural fair – held since 1851...

Topic: Team Efficiency, Video Surveillance
100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Networking
  • Team Engagement
Hospitality

InterContinental Davos Delivers Superior Guest Experience

The newly built InterContinental Davos needed a reliable solution for all data traffic – and needed it fast...

Topic: Bring your Own Device (BYOD), Team Efficiency, Unified Communications
InterContinental Davos
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Customer Engagement
  • Networking
  • Team Engagement
General Services

Comisiones Obreras de Andalucía

Avaya helped Comisiones Obreras de Andalucía replace its outdated communications model with a more reliable business collaboration and data ...

Topic: Team Efficiency
Comisiones Obreras
100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
Transportation

Transportation Bureau City of Sendai

The City of Sendai’s Transportation Bureau embarked on building a new subway line – the Tozai line – to serve the rapidly growing urban population...

Topic: Video Surveillance, Virtualization
Transportation Bureau City of Sendai Image
2500+ Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Solution Areas:

  • Networking
  • Team Engagement
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Solution Areas:

  • Networking
  • Team Engagement
Other

Linamar

Linamar Corporation, a world-class designer and manufacturer for the automotive and other industries, knows the importance of using finely...

Topic: Team Efficiency, Unified Communications

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