CCaaS

Choice and Flexibility for Your Cloud Services Offerings

Infrastructure

  • Avaya Aura® Session Manager
  • Avaya Aura® Communications Manager
  • Avaya Control Manager SP
  • Avaya Aura® Application Enablement Services
  • Avaya Aura® System Manager
  • Avaya G450 Media Gateway
  • Infrastructure POD 2.0 (optional)

Endpoints

  • Avaya 96X1 SIP Endpoints
  • Avaya one-X® Agent (H.323)
  • Avaya one-X® Agent SIP  (Shared Control)
  • Avaya Aura® Call Center Elite Multichannel Desktop
  • Avaya Aura® Call Center Elite Multichannel Supervisor Desktop

Applications

  • Avaya Aura® Call Center Elite
  • Avaya Aura® Call Center Elite Multichannel
  • Avaya Aura® Experience Portal
  • ANAV and Call Management System
  • Avaya Aura® Workforce Optimization
  • Avaya Aura® Messaging
 

Connect With Avaya

U.S. & Canada

(866) GO-AVAYA

Worldwide

(908) 953-6000