Avaya Communicator

Transform How You Interact With Colleagues, Partners, and Customers

Avaya Communicator for Web

  • Communications enable cloud-based business applications:
    • Salesforce: See others’ availability and make and receive calls without leaving Salesforce
    • Google Drive: Instantly start a group chat, voice, or video call from Google Drive or any Google Doc
    • Office 365: Collaborate easily with real-time capabilities like voice, video, instant messaging, presence, and unified messaging
    • Chrome: Click to share any web page. Start a voice, video, or chat and keep the conversation going as you move to other pages
    • Internet Explorer: Provides the same real-time and persistent communications as Chrome
  • Supported on Avaya IP Office Preferred Edition, IP Office Server Edition, and IP Office Select
  • IP Office Release 9.1.2 or later required
  • Avaya one-X Portal required
  • Requires users to have one of the following licenses: Mobile Worker, Office Worker, Teleworker, Power User
  • Salesforce integration requires Salesforce Open CTI and works with Salesforce Enterprise or Unlimited editions

Avaya Communicator for Android

  • Easy-to-use, powerful set of Avaya Aura® Platform capabilities
  • VoIP client (SIP) with Avaya Aura® Platform 6.2 FP3+
  • Wi-Fi or 3/4G mobile data networks
  • Rich call controls, single number reach, simultaneous ring
  • Visual voicemail, presence, and enterprise contacts
  • In-Application launch of Avaya Aura® Conferencing Web Collab agent
  • Avaya one-X® Client Enablement Services Support
  • Extensible by Design
  • EC500 FNE auto-dialer
  • Auto-Configuration
 

Avaya Communicator for Windows

  • Product Components: Avaya Communicator for Windows and Collaboration Services Desktop Integration PluginsMinimal components: Avaya Aura 6.2 FP3 or FP4 Session Manager, Communication Manager, System Manager, Presence Server
  • Optional components: Avaya Aura Conferencing 8.0, Avaya Session Border Controller 6.2 FP1, Avaya Modular Messaging 5.2, Avaya Aura Messaging 6.X, Avaya Scopia Elite 6000 8.3/Scopia Endpoints
  • Required Licenses: Avaya Communicator or Windows user licenses are included in the Avaya Aura Suite Licensing Foundation Suite
  • Language Support: Simplified Chinese (Mandarin), Japanese, Korean, English, French (including Canadian French), German, Italian, Russian, UK-English, Lat-Spanish, Brazilian-Portuguese, Swedish, Czech, Polish and Dutch
  • Hardware Specification (Minimum): Dual Core process or better, 2GB+ RAM
  • Operating Systems
    • Microsoft Windows 7 (Enterprise, Ultimate, or Professional) 32 bit and 64 bit
    • Microsoft Windows 8.1/8.1 Update (Pro and Enterprise)
    • PC mouse/keyboard
       

Avaya Communicator for iPad

System Requirements, Avaya Aura® Core
  • Avaya Aura® Communication Manager, Avaya Aura® System Manager, Avaya Aura® Session Manager are required. Avaya Aura® Presence Services is optional.
  • Avaya Aura® 6.2 or later
    • Requires 6.2 Feature Pack 2 or later for Multi Device Access
    • Requires 6.2 Feature Pack 2, and Avaya Aura® Communication Manager 6.3 Service Pack 1 or later for video
    • Requires 6.2 Feature Pack 3 or later for secure video with Avaya Aura® core and Avaya Aura® Conferencing
    • Requires 6.2 Feature Pack 4 or later for Avaya Multimedia integration
    • Requires 6.2 Feature Pack 4 or later for secure video with Avaya® Scopia® Video Solutions
Conferencing
  • Avaya Aura® Conferencing 7.0 Service Pack 2 or later
    • Requires 7.2 for encrypted audio and non-encrypted video conference
    • Requires 7.2 Feature Pack 2 or later for encrypted audio and encrypted video conference
  • Avaya Scopia Video Solution
    • Requires release 8.3
Messaging
  • Avaya Multimedia Messaging 2.0
Remote Access
  • Avaya Session Border Controller for Enterprise 6.2 or later
    • Requires 6.2 Feature Pack 1 for secure audio and video remote access with Avaya Aura® core and Avaya Aura® Conferencing
    • Virtual Private Network
Enterprise Directory
  • Active Directory in Microsoft® Windows Server 2003, 2008
Unified Login
  • Avaya Identity Engines® 9.0
  • Microsoft® Active Directory 2003 and 2008
Supported iOS Devices
  • iPad 2, iPad 3, iPad 4, iPad Mini 1, iPad Mini 2, iPad Air

Avaya Communicator for Microsoft Lync

  • Microsoft Lync releases:
    • Lync 2010, 2013
    • Skype for Business 2015 with Avaya Communicator for Microsoft Lync 6.4. Service Pack 1
  • Communication systems supported
    • Avaya Aura® Communication Manager 5.2+ (Voice) 6.2+ (Voice and Video)
    • Avaya Aura Communication Server 1000 7.5+ (Voice)
  • Communication Protocols:
    • H.323 or SIP
  • Required Licenses: Avaya Communicator for Microsoft Lync user licenses are included in the Avaya Aura Suite Licensing i.e. Core Suite
  • Language Support: Simplified Chinese (Mandarin), Japanese, Korean, English, French German, Italian, Russian, Lat-Spanish, Brazilian-Portuguese, (Dutch with 6.4 Service Pack 1)
  • Hardware Specification (Minimum): Dual-core processor or better, 2GB+ RAM
  • Operating Systems
    • Microsoft Windows 7 (Enterprise, Ultimate, or Professional) 32-bit and 64-bit
    • Microsoft Windows 8.1/8.1 Update (Pro and Enterprise)
    • PC mouse/keyboard
  • Remote Access:
    • SIP: Avaya Session Border Controller for Enterprise 6.2 or later ◦ Requires 6.2 Feature Pack 1 for secure audio and video remote access with Avaya Aura®
    • H.323 or SIP: Virtual Private Network
 

Collaboration Services

  • Office 2007, 2010, 2013
  • Internet Explorer 8-11
  • Firefox
  • Chrome
 

Connect With Avaya

U.S. & Canada

(866) GO-AVAYA

Worldwide

(908) 953-6000