How Engagement Technology Helps Grow a Music Genre
SFJAZZ, once a weekend music festival, has grown over 33 years to become the nation’s largest presenter of jazz performances. Avaya helps SFJAZZ engage with both internal teams and audiences, inside its San Francisco home and beyond. Using the voice and contact center technologies of Avaya IP Office, the organization saves thousands annually and deftly handles the huge peaks in call volumes that come with hot ticket sales. With Avaya Scopia® Video Conferencing, SFJAZZ enhances internal communications as well as educational outreach programs. SFJAZZ is using Avaya solutions to engage audiences and help unleash the imagination of jazz enthusiasts everywhere.
Hear from SFJAZZ CEO Don Derheim and Tom Porter, Manager of Corporate Partnerships, as they talk about how Avaya helps them engage.