ITE Group

100-2,499 Employees
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

ITE Group is responsible for running over 250 events in 15 different countries.

Benefits

Enhanced Collaboration
Reduce Cost

ITE Group – bringing business people together

No one knows the power of faceto- face business meetings like ITE. After more than 20 years of organising trade exhibitions and conferences all over the world, today the Group is responsible for running over 250 events in 15 different countries ITE is focussed on creating marketplaces for business in growing and emerging markets, helping organisations build strong positions in areas such as Russia, Ukraine, Azerbaijan, Kazakhstan, Turkey, India and Uzbekistan. With over 1,000 staff in 28 offices worldwide, the Group works with top international brands in a wide variety of key industry sectors – from construction and agriculture to finance and food – organising and managing many market leading events including Russia’s largest trade fair (the Moscow Building & Interiors Exhibition), MosBuild.
 
ITE’s global structure has been developed to support operations in a large number of countries and their office network is the result of a long-term commitment to operating in-market wherever possible. ITE people can connect and collaborate wherever they are. This is an area in which multi-vendor comms specialists, G3, has been able to make a significant contribution.
 

“We can now run video across multiple different devices and enable video in offices where we didn’t have it before. It runs on our existing infrastructure and we now have a solution that’s completely scalable, fits with our BYOD policy and offers the flexibility to adopt emerging technologies.”
 
– Neil Burman, IT Director, ITE Group
 

Expanding operations

As the Group continues to expand operations in emerging regions such as Asia Pacific, Neil Burman, IT Director, has the challenge of making sure that the communications infrastructure is able to deliver consistent standards of service around the world.
 
“As a business that runs international exhibitions and events, we’re great believers in doing business face-to-face,” he said. “But we recognised a long time ago that face-to-face for us on a day-to-day basis is not practical, either from a cost or time perspective. The sheer scale and geographic dispersion of the business demands a collaboration system that seamlessly connects with clients and colleagues anywhere in the world, whether you’re working from our Malaysian office or from home in London.”
 

“As a business that runs international exhibitions and events, we’re great believers in doing business face-to-face.”
 
– Neil Burman, IT Director, ITE Group
 

Time for change

Not surprisingly, ITE had used video conferencing for some years before G3, an Avaya partner was appointed to design and implement a new, state-of-the-art solution. Our existing system was seven or eight years old and we’d successfully rolled it out to 12 offices,” continued Burman. “It was a pretty good system and did a reasonable job for us, not just as a tool for senior management but as a tool for everyone. In a multinational corporation, it’s important that you’re able to actually see the people you’re dealing with – it adds an additional dimension and for us it definitely helped improve the relationships between different sales teams across different offices.
 
G3’s video conferencing credentials impressed ITE and their Avaya Scopia® solution offered the scalability and flexibility that Burman and his team were looking for.
 
“G3 demonstrated a successful track record in deploying video solutions within all Avaya platforms, said Burman. The solution they recommended ticked a lot of boxes for us and Avaya provided a proof of concept to show that it would work on our existing infrastructure. For the cost and flexibility of the system, this was the only viable option.”
 
The Scopia solution has transformed ITE’s approach to video conferencing, allowing global collaboration using standards-based any-device-to-any device interoperability and connectivity across Mac and PC environments to deliver a consistent, high quality user experience from desktop, laptop, tablet or smartphone.
 
“We can now run video across multiple different devices and enable video in offices where we didn’t have it before,” said Burman. “It runs on our existing infrastructure, we haven’t had to replace any hardware and we’ve been able to equip all our international offices without making a huge financial commitment. We now have a solution that’s completely scalable, fits with our BYOD policy and offers the flexibility to adopt emerging technologies.”
 

Products and solutions

  • Scopia® Elite 5000 series MCU
  • Scopia® iView Management Suite
  • Scopia® Desktop
  • Scopia® Mobile

ITE Group is responsible for running over 250 events in 15 different countries.

CUSTOMER PROFILE
ITE Group Logo
  • Headquarters:

  • United Kingdom

  • # Employees:

  • 1000

ITE Group is a leading organiser of global trade exhibitions, conferences and events. Established in 1991 and headquartered in London, the Group employees over 1,000 people in 28 offices around the world. With a focus on emerging and developing markets, ITE operates in 15 countries and manages a portfolio of over 250 events, including Russia’s largest trade fair, creating face-to-face sales opportunities for major international brands. www.ite-exhibitions.com

What our Customers are saying
“We can now run video across multiple different devices and enable video in offices where we didn’t have it before. It runs on our existing infrastructure and we now have a solution that’s completely scalable, fits with our BYOD policy and offers the flexibility to adopt emerging technologies.”

Read more testimonials >
  • Neil Burman

  • ITE Group

AVAYA SOLUTIONS DELIVERED