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Transportation
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Services
Transportation

Grupo Transcoma

Grupo Transcoma, one of the most powerful and solid holding companies in domestic and international commerce, is conducting a thorough...

Topic: Customer Service, Team Efficiency, Unified Communications
2500+ Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Transportation

Bangalore International Airport

Bangalore International Airport Ltd implemented Fabric Connect technology from Avaya to enable its network to scale in a robust manner, improve produc

Topic: Customer Service, Network Security
100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Novosibirsk Metro

Novosibirsk Metro is the underground transportation system in the city of Novosibirsk. The Avaya network solution was deployed in record time, at mini

Topic: Team Efficiency
2500+ Employees
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Major Railroad

In one of the country’s oldest industries – rail – technology now keeps trains and those supporting them running efficiently and on schedule. For the

Topic: Customer Service, Team Efficiency
Major Railroad
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Dubai Roads and Transport Authority

Dubai’s Roads & Transport Authority is investing in multiple channels of communications with its customers, to improve standards of service, increase

Topic: Customer Service, Team Efficiency
100-2,499 Employees
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

RINA SpA

RINA was originally established by ship managers and owners to serve Italian maritime operators. Over the past 150 years, it has expanded to meet the

Topic: Multisite - Branches, Team Efficiency
2500+ Employees
Transportation

Norwegian State Railways

It’s not just the additional performance and resilience of the Avaya VENA Fabric Connect technology that impressed Norwegian State Railways: the speed

Topic: Customer Service, Team Efficiency
2500+ Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Transportation

British Airways

The Italian subsidiary of British Airways, the largest airline in the United Kingdom in terms of fleet, number of flights and destinations, has select

Topic: Customer Service, Team Efficiency
2500+ Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Grimaldi Lines

Grimaldi Lines lacked a communications infrastructure for voice and data at its terminal in Valencia to provide technical support to its growing busin

Topic: Team Efficiency, Unified Communications
100-2,499 Employees
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Transportation

Cogent Holdings Limited

Singapore logistics company sees IP Office as the most direct way to take its communications forward

Topic: Mobile Collaboration, Team Efficiency, Unified Communications
Cogent Holdings Limited - Avaya Case Study
100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Transportation

Transportation Bureau City of Sendai

The City of Sendai’s Transportation Bureau embarked on building a new subway line – the Tozai line – to serve the rapidly growing urban population...

Topic: Video Surveillance, Virtualization
Transportation Bureau City of Sendai Image
2500+ Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Transportation

Rheinbahn AG

As the largest service provider of local public transport in the Verkehrsverbund Rhein-Ruhr transport association, Rheinbahn AG carries more...

Topic: Virtualization
Foto: Rheinbahn AG, Jaroslaw Miernik