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Technology
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Technology

Sri Lanka Telecom PLC

Sri Lanka Telecom PLC (SLT) is a telecommunications service provider in Sri Lanka and one of the country’s largest blue chip companies. SLT provides I

Topic: Customer Service, Multi-channel, Team Efficiency
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Technology

Global Manufacturer

A global electronics and technology manufacturer supporting multiple market segments faced communications challenges at several levels. The company h

Topic: Multisite - Branches, Team Efficiency, Unified Communications
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Technology

Attra

Attra is a multinational IT solutions and services delivery firm with a focus on the banking, finance and payments industries. Attra Infotech Pvt. Ltd

Topic: Customer Service, Team Efficiency, Work @ Home
100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Technology

CTC

When leading Thai IT solutions provider CTC moved to new premises to support its growing operation, it chose a new unified communications infrastructu

Topic: Bring your Own Device (BYOD), Team Efficiency, Unified Communications
CTC
2500+ Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Technology

Dubai Silicon Oasis Authority

The Dubai Silicon Oasis Authority deploys advanced ICT infrastructure to power the technology companies that call the premier technology park home.

Topic: Virtualization
Dubai Silicon Oasis Authority
1-99 Employees
Technology

Ankur Telecom

Providing telecommunication solutions for over 32 years, Ankur Telecom has been able to build a comprehensive product portfolio which enables them to

2500+ Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Technology

CSS Corp

CSS Corp selected Avaya Scopia® video conferencing to accelerate sales productivity and response to its customers. With the new Avaya video solution,

Topic: Bring your Own Device (BYOD), Customer Service, Team Efficiency, Video Collaboration
1-99 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Technology

Syscomm Limited

For IT services provider Syscomm, replacing its Multiprotocol Label Switching (MPLS) core network with Avaya Fabric Connect has opened up new opportun

Topic: Network Security, Team Efficiency, Virtualization
100-2,499 Employees
Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Technology

Loxley

Loxley Group was relocating several departments to another office building, and saw it as an ideal opportunity to introduce unified communication...

Topic: Bring your Own Device (BYOD), Mobile Collaboration, Unified Communications
Loxley - Avaya Case Study
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Technology

Commander

The Commander Center in Sydney is one of Australia’s most successful providers of telecommunication systems, is driving agent performance with...

Topic: Customer Service, Multi-channel
Commander - Avaya Case Study
100-2,499 Employees
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Technology

iTSi

iTSi is a premium ICT service provider serving the manufacturing, banking, finance, utilities, and government sectors in the Philippines...

Topic: Team Efficiency
iTSi - An Avaya Case Study
100-2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Technology

Plantronics

This California-based technology company needed to transform its seven global contact centers into ‘customer engagement’ centers...

Topic: Bring your Own Device (BYOD), Customer Service, Multi-channel