Dubai Roads and Transport Authority (RTA)

Topic : Team Efficiency
2500+ Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Benefits

Increased Productivity
Improved Customer Service
Reduce Cost

21ST CENTURY CONTACT CENTER SERVES THE PUBLIC AND IMPROVES CUSTOMER SATISFACTION BY 50 PERCENT