Corporate Responsibility

Creating Positive Change in the World

Products & Suppliers

Responsible Product Design & Ethical Supply Chain

We are committed to promoting responsible product design ethical sourcing in our supply chain, from prioritizing energy efficient design in our products to ensuring safe and humane labor standards throughout our supply chain. 

Product Compliance

Avaya-designed- and third party products that will be used in our solutions are evaluated to ensure that they comply with relevant environmental legislation and regulations.

RoHS, REACH, CA Prop 65
WEEE & Electronic Waste Management
Batteries & Shipping Instructions

Product Design

Avaya holds ISO 14001 certification for its Design for Environment (DFE) program, a commitment to continually reduce the environmental impacts of our products throughout their life cycle. The core DFE aspects include:

  • Energy efficient design.
  • Dematerialization and incorporating recycled materials into products and packaging.
  • Designing for recyclability and upgradability.

We design our products to use less bandwidth and to be open and interoperable so that they work seamlessly with products developed by other equipment manufacturers. Accordingly, our products offer some of the lowest total cost of ownership.

Product Design
EICC Membership

EICC Membership

Avaya has aligned with the industry best practice to increase supply chain transparency by joining the Electronic Industry Citizenship Coalition (EICC). Our affiliate membership ensures safe and humane labor standards, environmentally responsible business practices and high ethical standards in our supply chain. We have adopted the EICC Code of Conduct and include it in our contracts with suppliers.

Code of Conduct ›

Human Rights Policy

Avaya believes in the dignity of freely chosen work as expressed in the United Nations Declaration of Human Rights. Avaya is committed to identifying risks and preventing the use of child labor, slavery and human trafficking in our business operations and supply chain.

Anti-Human Trafficking Statement ›
Human Rights Policy
Conflict Minerals

Conflict Minerals

Avaya has joined with customers and suppliers to trace the use of Conflict Minerals in its supply chain. This process seeks to eliminate the social and environmental harm brought from sourcing specific minerals from the Democratic Republic of Congo. Conflict minerals include tin, tungsten, tantalum and gold and are commonly used in electronic equipment.