Say Hello to Ava : Tech-tionary

Avaya’s Business Engagement Expert & Technology Translator

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Acqui-Hire
When a company purchases another company purely because they want to hire their employees. Often the acquired company’s product gets lost or killed in the acquisition.
AR
Augmented Reality. Technology that enables people to use a computer or phone to transpose computer generated information or information onto the real world around them. On the screen, of course!
Avatar
No, not the blue guys from the James Cameron film. An avatar is an icon or figure that represents a person in computer games, Internet forums, public accounts, etc. Ever make a Mii on Nintendo Wii? That’s an avatar.
Bandwidth
The rate at which data can be transferred to your computer from a website or Internet service within a specific time. Basically, it is the efficiency and speed of your Internet activity.
BYOD
Bring Your Own Device. A policy many companies are implementing to reduce costs and make it easier for employees to use the tools they prefer to be the most productive. Avaya’s mobility solutions make it easy to build a virtual culture for mobile employees.
Cloud
It is a network of computers that stores information and data that people can access remotely from anywhere with connectivity. Learn how you can use it to enable growth and integrate innovation without huge capital expenses.
Cryptocurrency
It’s decentralized digital currency, i.e., “internet money.” It moves around the Internet, tracked by a network of users on public ledgers. Google Bitcoin.
Defrag
Short for “defragment.” Something that is done to software. It consolidates fragmented files and folders on the hard drive of a computer or other electronic device in order to make it run more efficiently.
Gamification
The act of turning everything we do into a game with rewards. Woke up this morning? Log it on your phone and you may get a digital prize!
Hashtag
A word or phrase preceded by a hash mark (#) used within a message to identify a keyword or topic of interest and facilitate a search for it. Very popular on Twitter. #AvaTopTips #Avaya
Interface
A device or program enabling a user to communicate with a computer.
IoT
The Internet of Things. This refers to the trend of connecting traditionally non-digital products (e.g., refrigerators, coffee pots and thermostats) to the Internet so we can gather data and access them from anywhere.
Meatspace
A colloquialism for the physical world, as opposed to cyberspace or a virtual environment.
Meme
A humorous image, video, piece of text, etc. that is copied, often with slight variations, and spread rapidly across the Internet.
Network
A series of computers connected together, in order to exchange data or information. Learn more here.
Plug-and-play
Software or devices that are intended to work perfectly when first used or connected, without reconfiguration or adjustment by the user.
Quantified Self
Using technology to track data about yourself and gain insights to improve your life. Think in terms of how information from a digital pedometer, calorie tracker, or heart monitor could affect your behavior to live a healthier life.
SDN
Software Defined Networking. It is an approach to networking in which control is decoupled from the physical infrastructure, allowing network administrators to support a network fabric across multi-vendor equipment. Learn more here.
Server
A computer or program that manages access to a centralized resource or service in a network to help people connect. Wanna see one up close?
Shelfware
IT slang for software that a company buys because of a perceived need or demand but never uses; hence, it sits on the shelf.
SIP
Session Initiation Protocol. An Internet Engineering Task Force (IETF) standard protocol for initiating an interactive user session that involves multimedia elements such as video, voice, chat, gaming, and virtual reality. Learn more about the ROI of a SIP rollout.
Stack
Refers to the layers (TCP, IP, and sometimes others) through which all data passes at both client and server ends of a data exchange. A full stack solution is often the most efficient and effective—especially for midmarket businesses.
Trolling
When people post terrible things online, usually in response to published content or posts. To make a deliberately offensive or provocative online posting with the aim of upsetting someone or eliciting an angry response from them.
VoIP
Voice over IP. IP = Internet Protocol. A VoIP phone or IP phone uses Voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet, instead of the traditional Public Switched Telephone Network. Learn more about the benefits here.
Wearables
Short form for “wearable technology.” Think Google Glass, Fitbit, or the Apple Watch.