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Avaya Enables Easy Team Engagement for CSS Corp Through Video Conferencing Solutions

Solution to enable employees to join video calls from anywhere using preferred device
Will increase productivity and help reduce costs

New Delhi, India – 2016: Avaya, a global leader in business communications software, systems and services, has announced that CSS Corp has selected Avaya Scopia video conferencing capabilities to enhance its collaboration portfolio.

CSS Corp, a leading technology support company supporting enterprise and consumer products & managing IT infrastructure, has deployed Avaya’s comprehensive video conferencing solutions globally. The solutions will help improve engagement between CSS Corp’s global clients and 5500+ technology professionals working across 15 locations.

The Avaya solutions deployed by CSS Corp aim at reducing travel time for employees by enabling them to participate in HD video sessions from their preferred or most convenient endpoint using Scopia Desktop and Mobile clients, delivering new value especially for internal communication and collaboration. The executive management now conducts reviews and weekly calls on video.

The head office and other branch offices are also supported by IP telephony services provided by Avaya. The continuous support and service of all solutions has been provided by Avaya.

Quotes:

”A good video conferencing solution should have capabilities such as; a good quality video, easy to use and cost efficient. Avaya’s video conferencing solutions meets all our needs. The ability to participate in the meetings effectively, regardless of device or location, has been a huge plus. With the new solutions deployed, we have enhanced collaboration and increased efficiency due to reduced cost and time” –

– Lakshminarayanan J, Director - IT, CSS Corp.

“Avaya video conferencing can enhance team worker productivity by increasing the overall customer and team engagement within an organization. Our video solutions are designed to make it effortless to participate in video, with a three click from desktop or mobile devices and a high quality, HD experience. We are seeing companies transforming the way they work together with their partners and customers once they’ve deployed Avaya Scopia video conferencing across their organization.”

– Chiradeep Rao, Director - Channels & Strategic Partnerships Avaya, India

About CSS Corp

CSS Corp is a leading technology company supporting enterprise and consumer products, managing IT infrastructure and deploying networks. We partner with many of Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Technology support is in our DNA. Our expertise and in-depth understanding of the enterprise & consumer product space, along with proven pedigree in Infrastructure Management, helps customers increase revenues, optimize costs, enhance IT availability and business efficiency, to more than 100 customers worldwide. With over 5,500 technology professionals across 15 locations globally, we have a rich heritage of 15+ years in managing large and complex support ecosystems.

Please visit www.csscorp.com for more information.

About Avaya

Avaya, a global leader in business communications software, systems and services, across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information, please visit www.avaya.com/apac/.

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Contact

Varsha.nair@edelman.com

+91 99993 48882

Akaul@Avaya.com

+91 98106 61261

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.