RedSky E911 Manager® Solution Now Rated "Avaya Compliant" with Avaya Communication Server 1000 Release 7.6

29 Oct 2014
Helps ensure emergency responders have accurate information in the event of a 9-1-1 emergency

Chicago, IL — RedSky Technologies, Inc., a leading provider of E911 software solutions to the enterprise market, announced that E911 Manager®, including the E911 Anywhere® cloud service, has successfully completed compliance testing with a key communications solution from Avaya, a global provider of business collaboration and communication software and services.

As enterprise customers take advantage of the mobility made possible by Unified Communications, real-time location updates provided by E911 Manager® help ensure emergency responders have accurate information in the event of a 9-1-1 emergency. In addition, the E911 Anywhere® cloud service can accept and route a 9-1-1 call to any of over 6,000 Public Safety Answering Points in the USA and Canada, and the MyE911® client enables softphone users to quickly establish their location when outside the enterprise. This application is now compliance-tested by Avaya for compatibility with Avaya Communication Server 1000 Release 7.6.

"This compliance with the CS 1000 platform reflects RedSky's commitment to lead the E911 industry by integrating our software and services with the latest technologies from Avaya", said Kevin Sallmen, Director of Product Management for RedSky. "Enterprise customers are asking for products and services that work seamlessly together, providing more productivity and more automation and RedSky is delivering on this."

In addition to real-time location tracking and 9-1-1 call routing for Avaya Communication Server 1000 telephones, E911 Manager® features on-site notification of 9-1-1 calls and automatic location updates to PS-ALI databases and to RedSky’s E911 Anywhere® cloud-based 9-1-1 call routing service.

RedSky Technologies is a member of the Avaya DevConnect Select Product Program and a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.

As a Technology Partner, RedSky is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

"RedSky's solutions enable organizations to support a mobile workforce while keeping employees protected in case of an emergency. By successfully completing compliance testing, RedSky demonstrates its continued commitment to seamless integration with Avaya products."
--Eric Rossman, vice president, Developer Relations, Avaya

Additional Resources
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.

About RedSky
RedSky is a leading provider of E911 software solutions to the enterprise market with more customers, more technology, and more experience than any other provider. More than a million workers, students, guests and visitors rely on RedSky for E911 protection. RedSky delivers a full suite of on-premise and cloud-based software solutions and services for virtually any telephony platform to help large and small organizations of all types capture, manage and deliver the detailed location information necessary to provide effective 9-1-1 emergency response, comply with state E911 regulations and meet business requirements for safety, risk management and efficiency. Headquartered in Chicago, IL, RedSky has partnerships with other leaders in the telecommunications and 9-1-1 industries to help shape 9-1-1 policy, leverage emerging technology, and comply with evolving regulatory requirements. For more information, visit www.redskyE911.com.
 

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