NovaLink Solutions are compatible with Avaya Key Collaboration Solutions

09 Jan 2014
FRAUENFELD, Switzerland — NovaLink, a leading developer of information and communication technology (ICT) solutions, today announced that its NovaAlert, NovaMail and NovaTax are compliant with key collaboration solutions from Avaya, a global provider of business collaboration and communication software and services. 
  • NovaAlert helps businesses sending alarm notices, messages and alerts to the appropriate parties by communicating with various systems via a wide range of interfaces.
  • NovaMail, the Voicemail System provides users with an individual voice memory. Recorded messages are signaled immediately through unified messaging functions. The IVR connects the caller to the correct point of contact. In addition, the system offers specific functions for applications in hospitals or hotels (e.g. wake-up, room status, mini bar) and includes a basic call center solution.
  • NovaTax uses call detail records to track call statistics and help companies control costs, reduce customer wait times and operate more efficiently.
All NovaLink solutions are preinstalled on NovaBox, a powerful appliance set up within minutes, saving costs for installation and parameterization. NovaLink solutions are modular. That means companies can select the precise solution required, knowing that if their needs change, additional functions or upgrades can be incorporated to protect their investment.
These applications are now compliance-tested by Avaya for compatibility with Avaya Aura® Communication Manager 6.3 and Avaya IP Office 8.1. NovaAlert and NovaMail are also compliance-tested for compatibility with Avaya Aura® Session Manager 6.3.
NovaLink is a Technology Partner in the Avaya DevConnect program – an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.   
As a Technology Partner, NovaLink is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure – speeding deployment of new applications and reducing both network complexity and implementation costs.
"Joint solutions from Avaya and NovaLink are a good foundation for rapid, reliable and efficient solutions in sensitive environments such as Government, Health Care, Financial Services and Public Safety.  We are proud to be able to take on this responsibility and help raise the standard of modern security and communication solutions together with Avaya professional communication systems."
-Christoph Hodel, CEO, NovaLink
"Technology Partners like NovaLink GmbH are helping Avaya provide professional, secure and easy to use solutions for our customers. NovaLink solutions help customers secure their staff, improve the quality of production and provide excellent customer service to their customers."
-Eric Rossman, Vice President, Developer Relations, Avaya
About NovaLink:
NovaLink is a Swiss software developer of ICT and Unified Communications products for industry, service providers and businesses. All solutions cover the various requirements of modern telecommunications and support common systems and interfaces according to engineering standards. For more information please visit
About Avaya:
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit

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