YouCon Selected for Membership in Avaya DevConnect Program

25 Mar 2013
Vienna – YouCon EDV Dienstleistungs GmbH, an IT-service provider and consulting company with subsidiaries in Vienna and Munich, today announced it has been selected by Avaya, a global provider of business collaboration and communication solutions, for membership as a Technology Partner in the Avaya DevConnect program.
 
YouCon is the developer of the YouCon Cube, a product that offers essential IT middleware functionality and connects heterogeneous telephone systems with several SAP applications. As a DevConnect Technology Partner, YouCon expects to deliver proven interoperability of their solutions with Avaya’s unified communications and contact center portfolio, so that companies can easily integrate their communications infrastructure with business process software and workflow applications.
 
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of capabilities – spanning collaboration, management, analytics, reporting and communications-enabled business process applications – helping joint customers extend the value of their collaboration and contact center investments and accelerate the speed at which their organization delivers true value to the bottom line.
 
"Membership in Avaya's developer community will help us provide solutions to our mutual customers that provide efficiency and effectiveness," said Peter Kugler, managing director, YouCon. "Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and minimize time to deployment so businesses can quickly take advantage of the benefits that we offer."
 
The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, mobile and emergency notification services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
 
Through the DevConnect program, Avaya provides companies with a wide range of technical education, access and support for many Avaya platforms and interfaces, often at no cost to Registered members. Technology Partners receive additional benefits in terms of in-depth, joint compliance testing activities and co-marketing support, based on their alignment with Avaya's strategy and value offered to Avaya customers. DevConnect Technology Partners like YouCon must meet rigorous criteria for customer satisfaction, product support, business operations, marketing and sales.
 
"Technology partners like YouCon are helping Avaya customers get more out of their telecommunications infrastructure," said Eric Rossman, vice president, developer relations, Avaya. "Solutions such as the YouCon Cube provide customers the flexibility they need in today’s global business environment."
 
Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.
 
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

DevConnect PR

(613) 595-9223

devconnect@avaya.com