Mutare Solutions Now Available through Avaya DevConnect Select Product Program

06 Feb 2013
Rolling Meadows, IL – Today Mutare, an independent software developer, announced that its portfolio of giSTT speech to text messaging solutions will be sold through Avaya, a global provider of business collaboration and communication solutions, through the Avaya Select Product Program.
 
The Avaya Select Product Program offers customers a streamlined way to order Avaya-compatible, third-party applications chosen for the powerful capabilities they bring to Avaya's portfolio.
 
"Eighty percent of all business calls go to voicemail," said Ben Crown, Mutare President. "The main benefit of EVM Plus is a faster response to important customer voice messages. This leads to greater sales and customer retention. This is a game changer for the smaller enterprises that use IP Office. We are pleased to partner with Avaya to help customers improve their profits with smarter communications."
 
EVM PlusTM and giSTTTM offered through the program have been compliance-tested for compatibility with Avaya IP Office. By integrating with an Avaya platform, it makes it easy for companies to respond faster to urgent customer needs resulting in increased sales and customer retention. As part of Avaya's orderable solution set, Mutare's solutions can be easily purchased through both Avaya and its channel partners. Customers can add specific capabilities to their existing Avaya platform or can source a complete Avaya-based communications solution incorporating speech to text into their daily business processes.
 
Mutare and other companies participating in the Select Product Program are Technology Partners in the Avaya DevConnect Program – an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.
 
Streamlined ordering through the Avaya Select Product Program is available in the U.S. and Canada, and is expected to expand globally during 2013. Delivery, implementation, service and support are provided by Select Product Program companies.
 
"We have been using Mutare's EVM Plus giSTT internally for a couple of years now and are pleased to extend the same benefits directly to our customers," said Eric Rossman, Vice President, Developer Relations, at Avaya. "Speech to text conversion of voice messages to email, IM and SMS give mobile workers the edge they need to close business faster and address important customer concerns."
 
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
 
About Mutare
Mutare's unified messaging, smart notification and speech technology products help increase your sales, reduce your costs and assist with regulatory compliance. Mutare is what unified communications should be – fast, easy and guaranteed. For more information visit us at www.mutare.com.

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