Veteran Affairs Selects Avaya Unified Communications Solution for DC Medical Center

13 Aug 2012
  • Renowned medical center replaces aging infrastructure with highly-reliable Avaya Aura® unified communications platform
  • Drives greater mobility and new efficiencies by enabling medical personnel to access voice, instant messaging, presence, organizational directories and more from iPad tablets
FAIRFAX, Va. – Avaya Government Solutions and its channel partner Standard Communications today announced they have been chosen to provide a new unified communications (UC) infrastructure to the Veterans Affairs Medical Center in Washington, D.C.
Located in the nation’s capital, the Center is a major teaching hospital with a respected research program and a staff of 1,700.  Each year the organization treats tens of thousands of U.S. veterans.
The Center will replace its aging communications network with a new Avaya Aura® platform, delivering advanced UC capabilities to its staff and enhancing approximately 7,000 communications end points, including Internet protocol (IP) phones and other mobile devices. In addition, the Avaya Flare® Communicator for iPad tablet devices will enable physicians and administrators to stay in touch easily and to communicate using their iPad, whether they are in the office, at a patient’s bedside or visiting a remote clinic.  The Avaya Flare application provides quick and convenient access to a variety of real-time, integrated communications and collaboration tools, including voice calls, multi-party conferencing, email, presence and enterprise instant messaging. 
Avaya Connect Channel Partner Standard Communications will install the Avaya solution and provide the Center with ongoing support.  Installation is expected to be completed by year-end. 

"Healthcare organizations need secure, reliable communication solutions that can be easily adapted to the way they work. With Avaya Aura, we’re able to help medical personnel and administrators at the VA's D.C. Medical Center communicate more efficiently, reduce the cost of care and use mobility capabilities to become more responsive. This ultimately improves patient experiences for the tens of thousands of veterans the VA serves."
--Chris Formant, President, Avaya Government Solutions
"Standard’s credo is ‘Vets Helping Vets,’ and we provide our level-best support to more than 220 VA facilities every day. We are excited to join with the Avaya Government Solutions team to provide this state-of-the-art solution to the professionals of the VA and to the veterans they serve in and near our Nation’s Capital."
--John Moliere, President, Standard Communications, Inc.
Additional Facts:
  • Avaya solutions are used by more than 5,500 healthcare organizations to simplify communication, collaboration and workflow.
  • Standard Communications has extensive experience with the U.S. Department of Veterans Affairs, including installation and support of communication systems in 27 states.

Tags: Avaya, Avaya Aura, Avaya Flare, Avaya Government Solutions, business communications, collaboration, healthcare, mobility solutions, unified communications, Veterans Administration
About Standard Communications
Standard Communications Inc. (SCI) is an Avaya Business Partner and VA-certified, service-disabled, veteran-owned small business.   SCI provides professional management consulting and electronic commerce services to the U.S. Department of Defense and other agencies of the federal government, as well as to commercial clients.   Standard Federal Corporation (SFC), the services delivery component of the corporation, is also a service-disabled, veteran-owned small business. For more information, visit
About Avaya Government Solutions
Avaya Government Solutions is a provider and integrator of secure, certified business collaboration and communications solutions, providing unified communications, contact centers and networking to government agencies of all sizes around the world. Avaya Government Solutions leverages its professional services capabilities and cyber-security expertise to create technology platforms that streamline inter-agency communications and bring the right people together in the right context with the information they need. Please visit for more information.
About Avaya:
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit
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Jonathan Varman