Lyrix Solution Now Rated "Avaya Compliant"

12 Mar 2012
  • Mobiso, a set of speech recognition communication tools, is compatible with key Avaya collaboration solutions.
  • Helps businesses improve mobile collaboration and productivity using voice commands to initiate phone calls, conference calls, and send email messages.
NASHUA, N.H. - Lyrix, Inc., a leading enterprise focused Communications-as-a-Service (CaaS) company, today announced that its Mobiso hosted speech recognition solution is compliant with key collaboration solutions from Avaya, a global provider of business collaboration systems, software and services.
 
The Mobiso set of speech recognition communication tools lets users reach employees quickly and effortlessly from their corporate directory and personal contacts. By simply using voice commands, users can initiate phone calls, conference calls and send email messages. As a result, companies with an increasing number of employees working from home or from their mobile devices enable a truly "numberless" enterprise to more easily and quickly connect customers with employees and mobile workers. The success of speech in the market has been dampened by the costs of hardware licenses and the ongoing support needed to ensure accurate and satisfying user experiences. Lyrix has solved these issues for service providers, making speech recognition affordable and simple to deploy from the cloud. The application is now compliance-tested by Avaya for compatibility with: Avaya Aura® Communication Manager Release 6.0.1, and Avaya Aura Session Manager Release 6.1.
 
"Achieving Avaya compliance of our hosted Mobiso solution will help us build our business by serving customers more efficiently and effectively," said Jeff Gardella, VP of Engineering & Support, Lyrix. "Our customers can now confidently deploy our proven high level speech applications utilizing standard SIP based connectivity from the Mobiso cloud. This allows our customers to quickly and easily leverage their communications infrastructure delivering innovative speech recognition productivity solutions to their employees and improve customer service to their customers."
 
Lyrix is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.
 
As a Technology Partner, Lyrix is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
 
"By participating in Avaya's compliance testing program and committing to open standards, Technology Partners like Lyrix are helping customers get more out of their network investment," said Eric Rossman, vice president, developer relations, Avaya. "Lyrix's speech recognition capabilities, delivered from the Mobiso cloud, will help Avaya customers improve their users' communications experience and productivity while reducing operational complexity and costs."
 
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
 
About Lyrix, Inc.
Lyrix, established in 1995, is an enterprise focused communications-as-a-service (CaaS) company based in the Boston, MA metro area. Lyrix provides enterprise communications solutions including cloud-based wireless expense management, unified communications, and speech recognition assistants to SMBs and Fortune 1000 companies worldwide. Mobiso is the creation of Lyrix, Inc. We are partners with major players and our client base includes prestigious names such as Ernst & Young and Citigroup UK. For more information please visit www.lyrix.com.
 

Deborah Brown, Media Relations

Lyrix, Inc.

978-442-3000

dbrown@lyrix.com

Reporter

DevConnect PR

(613) 595-9223

devconnect@avaya.com