Avaya Launches Virtual Learning Campus

04 Dec 2012
  • New learning format will reduce learning time and the cost of learning
  • Avatar led training based on AvayaLive™ Engage engine
  • Ubiquitous access to theoretical, practical and tutor led training so partners are authorized to implement and maintain faster


Avaya, a global provider of business collaboration and communications solutions and services, today launched the Avaya Learning Virtual Campus, an avatar university campus for partners to build and share knowledge and gain technical training and accreditation in key Avaya competencies.


The Avaya Learning Virtual Campus will enable collaborative and social learning, where students interact and share information and their experiences in a virtual campus environment. The curriculum will be self-directed, with Avaya Learning Mentors and Experts in the same environment to facilitate learning and offer guidance and feedback. The new content will be unscheduled and available 24/7, so users can consume what they want, when they want.


Avaya will leverage the capabilities of AvayaLive™ Engage to offer enrollment packages in the Virtual Campus that differ from traditional leader led classroom and labs. Students will complete self-paced lecture materials and then spend time with an instructor in Ask the Mentor sessions where individual feedback is provided to the student. Once complete students move to instructor facilitated virtual lab exercises for practical sessions.  All of this is done as preparation to gain Avaya certified accreditation in the installation and administration of key Avaya technologies.


Avaya expects its new virtual learning environment to reduce both the time and cost of learning and enable students to increase their focus and retention on key and critical information.


The Avaya Learning Virtual Campus will launch in December with five solution level buildings, collaboration spaces and an auditorium for lectures. The Small and Midsize Business solution building contains all content for Avaya IP Office implement and support credentials. Initial offers available in the UC Collaboration Platform building include Avaya Aura Technical Fundamentals which is the foundation for several Unified Communications credentials.


Credential driven content in the remaining solution buildings - Unified Communications Applications, Contact Center and Networking as well as a campus library will follow.


“We are taking the energy and engagement of traditional classroom based learning into the digital domain. The Avaya Learning Virtual Campus will form an integral part of our ROADS (Recruit, Onboad, Authorise, Develop, Sustain) initiative in EMEA. We expect the new learning and training format to help get our partners authorized to sell faster and enable them to focus on the critical learning paths which will help them grow their business with Avaya.”


“The Avaya Learning Virtual Campus will reduce travel costs and time away from work for partners. It will also increase the speed with which Avaya can deliver courses to market. In delivering a combination of market leading technology supported by innovative training and accreditation Avaya is creating a real opportunity for its partners to make 2013 a very successful year.”


Avaya Learning, ROADS, partners, AvayaLive Engage


About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com/uk/.





Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.





Rachel Bibby


+44 (0)1483 309602