Data Track Technology Solution Now Rated "Avaya Compliant"

27 Oct 2011
  • Eclipse CMS, a call management application designed to monitor the capacity utilization, performance, QoS and cost of voice networks is compatible with key Avaya IP Telephony solutions
  • Helps businesses from all sectors monitor usage of voice communications to improve operational efficiencies, provide performance metrics and KPIs, and improve budgeting
 
CHRISTCHURCH, Dorset — Data Track Technology, a leading Communications Management Solutions provider, today announced that its Eclipse Call Management application suite is compliant with key IP telephony and unified communications solutions from Avaya, a global provider of business collaboration systems, software and services.
 
The Eclipse CMS application helps businesses manage their business performance, fraud management and effective planning for voice communications. The application now is compliance-tested by Avaya for compatibility with: Communications Server 1000 version 7.5.
 
Michael Owen, Data Track's Head of Sales said, "It's important to our customer base that they have the assurance from Avaya that we are compliant. We deliver value added services, either via traditional onsite software or as a cloud based managed service from our data centre, which we've be running since 2001. Our continued innovation and development on Avaya platforms ensures that our customers have leading technology that maximizes the investments made in Avaya communication platforms."
 
Data Track Technology is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.  
 
As a Gold member of the program, Data Track Technology is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.  
 
"Technology partners like Data Track Technology help drive value for Avaya customers through successful compliance testing," said Eric Rossman, vice president, developer relations, Avaya. "Avaya provides customers the assurance of successful product interoperability. By continuing to pursue improvements in product integration, our mutual customers enjoy more cost effective, integrated solutions."
 
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.  For more information, please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
 
About Data Track Technology
Data Track Technology provides industry leading voice and data communication management solutions globally; having delivered solutions in nearly 200 countries worldwide covering:
Communications Management      
Call Management (Call Logging)
Fraud Detection
PBX Remote Access & Management
Online Directory Systems
Call Recording & Contact Centre Solutions
 
Network Management
AAAA Single Sign-on Systems for Privileged Identity Management
SNMP & ASCII Alarm Management
Remote Access
Network Management Systems                                              

Dominic Martin, Media Relations

Data Track Technology

+01425 282022

dominic.martin@dtrack.com

Reporter

DevConnect PR

(613) 595-9223

devconnect@avaya.com