Avaya Teams with Texas A&M University to Develop National NG9-1-1 Communications Network

20 Jun 2011
BASKING RIDGE, N.J. – Avaya, a global provider of business communications and collaboration solutions and services, today announced that its Avaya Aura® unified communications architecture and applications will support the development of a national Next Generation 9-1-1 (NG9-1-1) communications system in a project being led by Texas A&M University. The new NG9-1-1 system is expected to cost-effectively and securely handle emergency communications with capabilities beyond voice, including SMS, video, real-time text and data.
 
Avaya is collaborating on the project with Texas A&M under a $90 million national Broadband Technology Opportunities Program federal grant. Avaya is also part of a Texas A&M program supported by a separate $6.6 million grant to fund the build-out of the U.S. Community Anchor Network broadband system and NG9-1-1 infrastructure. Avaya is also part of a Texas A&M program supported by a separate $6.6 million grant to fund the build-out broadband infrastructure that can also support NG9-1-1 infrastructure within the State of Texas.
 
Avaya technology will be used to support interoperability testing and related research by the National Emergency Number Association (NENA), other industry vendors, solution providers and post-graduate research students. Texas A&M also plans to use the Avaya Aura infrastructure for research related to 9-1-1 call routing.
 
"Avaya has long supported emergency calling operations with the security and reliability that are hallmarks of Avaya communications systems," said Brett Shockley, senior vice president, Corporate Strategy, Development and Innovation, Avaya. "As consumer technology brings new forms of communication into everyday use, it's critical that the nation's 6,500 9-1-1 centers have the means to respond quickly to any form of media coming from any device. Using Avaya Aura in the project with Texas A&M will help advance the national effort to increase security and safety made possible by America's NG9-1-1."
 
Avaya Aura, an open, industry standards-based unified communications platform, ensures that IP-based emergency communications in any media format are routed to the appropriate emergency response center based not only on the location of the caller, but as well as other contextual information. The routing mechanisms conform to NENA i3 standards, an open architecture being adopted across the nation in the delivery of next-generation emergency access services.
 
In working with Texas A&M on NG9-1-1, Avaya expects to play a significant role in several emerging initiatives, including:
  • Government efforts to bootstrap development of a nationwide next-generation Emergency Services IP network with end-to-end Session Initiation Protocol (SIP).
  • Interoperability testing of Avaya's technologies with third party systems, including call origin, network and contact centers.
  • Core SIP communications technology and Software as a Service or cloud capabilities to address 9-1-1 nationwide needs as contact centers make upgrades.
"With the FCC now taking an assertive leadership role, federal and regional investment starting to have an impact, an upgrade of the nation's emergency services communications infrastructure to an open NENA i3 standards compliant framework (NG9-1-1) is finally underway. As a leading Telecommunications research institution, we're delighted to be collaborating with Avaya in a research, development and testing capacity, leveraging the Avaya Aura platform and industry compliant solutions in furthering this cause,” said Walt Magnussen, Ph. D., Director, Internet2 Technology Evaluation Center (ITEC), Texas A&M University.
 
About Avaya:
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.

Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Deb Kline, Media Relations

Avaya

908-953-6179

klined@avaya.com

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