Nuance Communications SpeechAttendant 11 is now "Avaya Compliant"

11 Jan 2011
BURLINGTON, Mass. - Nuance Communications, a leading provider of speech technology, today announced that its SpeechAttendant 11, a speech-enabled auto attendant solution for corporate directories, is compliant with the open, extensible IP platform infrastructure from Avaya, a leading global provider of business communications applications, systems and services.
SpeechAttendant is a part of Nuance's Employee Productivity Suite (EPS), an integrated application suite that combines speech-enabled auto attendant and directory services to enable organizations to improve employee self-sufficiency and increase productivity, while reducing cost in the IT and telecommunication departments. In addition to Nuance's market-leading SpeechAttendant solution, which brings the efficiency of voice access to an organization’s public telephone system, Nuance EPS includes three additional modules for enhancing organizational communications, improving business processes, and increasing employee productivity. These modules include Password Reset, Internal Dialer Module and Emergency/Event Notification.
Given that SpeechAttendant 11 with SIP interface is now compliance-tested with Avaya Aura® Communication Manager 6.0 SP1 and Avaya Aura Session Manager 6.0 SP1, and SpeechAttendant 11 with digital interface is now compliance-tested with Avaya Aura Communication Manager 6.0 SP1, Nuance is able to bring an even more powerful enterprise application to the VoIP market.
"Refined over decades of deployments, SpeechAttendant brings a level of sophistication and maturity to auto-attendants that are unrivaled in the industry," said Dan Faulkner, vice president, products and marketing, enterprise division, Nuance Communications."The Avaya compliance program ensures a tight integration so Enterprise customers can enjoy the benefits of SpeechAttendant's capabilities, running over economical VoIP networks with Avaya's latest communications platform, Aura."
Nuance Communications is a member of the Avaya DevConnect program - an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.
As a Platinum member of the program, Nuance is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab, where a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure - speeding deployment of new applications and reducing both network complexity and implementation costs.
"By participating in Avaya's compliance testing program and committing to open standards, development partners like Nuance are helping businesses get more out of their network investment," said Eric Rossman, vice president, developer relations, Avaya. "With a broad selection of standards-based solutions that are compliance-tested for interoperability, businesses can use communications strategically in their operations and make critical information readily available to both clients and employees."
About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit For more information on the Avaya DevConnect program, visit
About Nuance Communications
Nuance is a leading provider of speech, imaging and customer interaction solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit:
Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its subsidiaries in the United States of America and/or other countries. All other company names or product names may be the trademarks of their respective owners.

Jonathan Varman, Media Relations


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